BDC Internet Sales Manager: Fast-Paced, Customer-First Lead Qualifier

Eric Von Schledorn Ford; Random Lake (WI); On-site; USD 42,000 - 66,000; Full time

Job summary

Eric von Schledorn Ford in Wisconsin's Sheboygan County is seeking a motivated BDC Internet Sales Manager to promptly follow up on internet leads and convert inquiries into scheduled appointments for the sales team. This role requires friendly phone skills, a customer-focused approach, and the ability to build rapport quickly.

You will collaborate with the sales department to maximize show rates, maintain accurate records, and contribute to a growing customer-centric sales process.

Qualifications

• Excellent and friendly phone skills.
• Strong communication and interpersonal abilities.
• Self-motivated with a results-oriented mindset.
• Experience in a dealership BDC, customer service, or sales is a plus but not required.
• Reliable, organized and able to work in a fast-paced environment.

Responsibilities

• Respond quickly and professionally to internet sales leads via phone, email, and text.
• Engage potential customers with friendly, helpful conversation.
• Qualify leads and set appointments for the sales team.
• Maintain accurate records of all customer interactions and follow-ups.
• Work closely with the sales department to maximize appointment show rates and sales opportunities.

Skills

Phone skills

Communication

Interpersonal skills

Self-motivated

Dealership BDC experience

Job description

Eric von Schledorn Ford in Wisconsin's Sheboygan County is seeking a motivated BDC Internet Sales Manager to promptly follow up on internet leads and convert inquiries into scheduled appointments for the sales team. This role requires friendly phone skills, a customer-focused approach, and the ability to build rapport quickly.

You will collaborate with the sales department to maximize show rates, maintain accurate records, and contribute to a growing customer-centric sales process.