BDC Customer Care Specialist — Appointment Setter & CRM

Serpentini Chevrolet; Westlake (OH); On-site; USD 38,000 - 72,000; Full time

Benefits offered by this job

401(k) plan

Paid time off

Opportunities for advancement

Employee discounts

Job summary

A local automotive dealership in Westlake, Ohio is seeking a full-time BDC Customer Care Specialist. The ideal candidate will possess excellent communication and interpersonal skills, handling customer inquiries and setting appointments for vehicle visits. This role offers an entry-level opportunity with potential for advancement within the company, alongside offered benefits such as a 401(k) plan and paid time off.

Qualifications

• Sufficient reading skills to interpret business documents.
• Strong writing skills for reports and correspondence.
• Ability to present information to different audiences.

Responsibilities

• Identify customer needs for car sales presentations.
• Work with the BDC Manager on sales leads.
• Complete assigned phone calls.
• Act as part of the BDC team.
• Stay informed about products and features.
• Attend training and sales meetings.
• Maintain a professional appearance.

Skills

Interpersonal skills

Communication skills

Writing skills

Presentation skills

Job description

A local automotive dealership in Westlake, Ohio is seeking a full-time BDC Customer Care Specialist. The ideal candidate will possess excellent communication and interpersonal skills, handling customer inquiries and setting appointments for vehicle visits. This role offers an entry-level opportunity with potential for advancement within the company, alongside offered benefits such as a 401(k) plan and paid time off.