BDC Call Center Rep: No Cold Calls, Flexible Scheduling

Napleton Automotive Group; Merrillville (IN); Hybrid; USD 35.000 - 70.000; Vollzeit

Benefits dieser Stelle

First 30 days guaranteed pay

Performance-based commissions

Medical insurance

Dental & Vision insurance

401K

Paid vacation & sick time

Paid training

Discounts on vehicles & services

Growth opportunities

Flexible scheduling

Zusammenfassung

EdNapleton Automotive Group is seeking a Call Center/Automotive BDC Representative in Merrillville, IN. You will handle inquiries, manage phone leads, and schedule sales appointments to drive dealership business.

Pay starts with a generous $750 per week for the first 30 days, with hourly base plus performance commissions, and flexible scheduling. This role emphasizes customer interaction, appointment setting, and follow-up to maximize showroom visits and sales opportunities in a dynamic,

Qualifikationen

• Excellent computer skills are required.
• Experience in a call center environment is preferred.
• Automotive experience is helpful but not required.

Aufgaben

• Handle incoming and outgoing phone calls and emails.
• Prospect follow-up calls, set appointments for sales, and gauge customer satisfaction.
• Answer customer internet inquiries via email, phone, and text.
• Schedule sales appointments and reschedule no-shows.
• Contact customers based on current marketing incentives.
• Follow up with existing and potential customers to generate leads and close sales.
• Explain product performance, application and benefits to prospects and describing all optional equipment.
• Follow up to encourage dealership visits and referrals.

Kenntnisse

Call Center

Excellent computer skills

Persuasive communication

Automotive experience (helpful)

Jobbeschreibung

EdNapleton Automotive Group is seeking a Call Center/Automotive BDC Representative in Merrillville, IN. You will handle inquiries, manage phone leads, and schedule sales appointments to drive dealership business.

Pay starts with a generous $750 per week for the first 30 days, with hourly base plus performance commissions, and flexible scheduling. This role emphasizes customer interaction, appointment setting, and follow-up to maximize showroom visits and sales opportunities in a dynamic,