BD Operations: Systems & Data for Growth

Learning Care; Novi (MI); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

50% childcare discount

Benefits access

401(k) match

Flexible schedules

Bring children to work

Paid time off

Master Teacher Program

Tuition reimbursement

Job summary

Learning Care's Business Development Operations Coordinator role supports the BD team by owning the systems, data, and vendor infrastructure that keep the B2B pipeline running. You will be the day-to-day administrator for the BD tool stack—Salesforce, ZoomInfo, Power BI, Kalibrate—ensuring data integrity, managing lead flow, and delivering executive reports.

You will also handle vendor contracts, renewals, and provide research and meeting prep support to Business Development Managers pursuing

Qualifications

• Bachelor’s degree preferred, or equivalent combination of education, training, and experience.
• 2–4 years of experience in sales operations, business development support, CRM administration, or a related role.
• Hands-on experience administering Salesforce or a comparable CRM — including report building, field configuration, and data hygiene.
• Experience working with sales and marketing enablement tools, such as prospecting databases (e.g., ZoomInfo) and marketing automation platforms.
• Proficiency with business analytics tools, such as Power BI or equivalent.
• Strong working knowledge of Microsoft Office, including Word, Excel, and PowerPoint.
• Experience managing vendor relationships or contract renewals preferred.
• Knowledge of the childcare industry or related experience preferred but not required.

Responsibilities

• Systems Administration: Serve as the team’s primary administrator for the BD CRM and marketing automation platforms (including Salesforce), covering user management, report and dashboard creation, field upkeep, workflow configuration, and overall data integrity.
• Vendor and Contract Management: Own contract lifecycle for BD tools — tracking renewal dates, coordinating with Legal and Procurement on terms, monitoring usage, and surfacing renewal recommendations.
• Reporting and Pipeline Support: Produce executive reporting for the business unit, including funnel tracking and pipeline reports; manage zip code analysis and market intelligence reporting.
• Business Development Support: Perform market and prospect research, aid in prospect meeting prep, lead marketing campaigns, and develop product knowledge of Employer Sponsored solutions.

Skills

Salesforce admin

CRM data management

Power BI

ZoomInfo

Kalibrate

Reporting & dashboards

Vendor management

Cross-functional collaboration

Excel

Education

Bachelor’s degree preferred

Tools

Salesforce

ZoomInfo

Power BI

Kalibrate

Job description

Learning Care's Business Development Operations Coordinator role supports the BD team by owning the systems, data, and vendor infrastructure that keep the B2B pipeline running. You will be the day-to-day administrator for the BD tool stack—Salesforce, ZoomInfo, Power BI, Kalibrate—ensuring data integrity, managing lead flow, and delivering executive reports.

You will also handle vendor contracts, renewals, and provide research and meeting prep support to Business Development Managers pursuing