Remote Ops Excellence Data Analyst – ROI & Dashboards

FALL CREEK FARM & NURSERY; Irving (TX); On-site; USD 95,000 - 120,000; Full time

Job summary

Worldwide Flight Services seeks a Business Analyst – Operational Excellence to transform operational data into insights driving measurable business results. You will quantify benefits, develop dashboards, and bridge operations, finance, and data teams to enable data-driven execution across the network.

The role requires 4+ years in business analysis or related fields, a Bachelor's in a relevant area, and strong Excel/Power BI/Tableau skills. Experience with Lean Six Sigma and SQL is essential.

Qualifications

• Bachelor’s degree in business administration, Finance, Industrial Engineering, Operations Management, or a related field.
• 4+ years of experience in business analysis, operations, or project management.
• Proficiency in Excel (advanced modeling, pivot tables) and Power BI or Tableau.
• Working knowledge of Lean Six Sigma or other process improvement methodologies.
• Experience with SQL, databases, or scripting languages such as Python, R.

Responsibilities

• Cross-Pillar Performance Tracking: Partner with business units across Amazon, Cargo, and Lean Six Sigma pillars to track and sustain improvement initiatives.
• Cross-Pillar Performance Tracking: Ensure standard benefit calculation methodologies and performance tracking frameworks are applied consistently across all pillars.
• Cross-Pillar Performance Tracking: Identify and quantify efficiency opportunities through data analysis and collaboration with operational teams.
• Financial and Metric Validation: Develop and maintain benefit-tracking models and dashboards to monitor realized and projected savings.
• Financial and Metric Validation: Validate cost savings, productivity improvements, and other measurable outcomes with Finance and CI leadership.
• Financial and Metric Validation: Ensure transparency and accuracy of data through recurring audits and continuous monitoring.
• Operational Excellence & Process Improvement: Support Lean Six Sigma and Continuous Improvement initiatives through data collection, benefit validation, and KPI tracking.
• Operational Excellence & Process Improvement: Collaborate with CI leaders and Green Belt project owners to define baselines, measure outcomes, and calculate ROI.
• Operational Excellence & Process Improvement: Provide analytical support for process mapping, root cause analysis, and performance benchmarking.
• Executive Reporting and Insights: Prepare executive-level dashboards, scorecards, and presentations summarizing progress, financial impact, and risks.
• Executive Reporting and Insights: Translate complex data into clear, actionable insights for senior leadership.
• Executive Reporting and Insights: Support governance and reporting structures to drive accountability and informed decision-making.
• Technology Collaboration and Data Integration: Act as a liaison between Operational Excellence, IT, and Data teams to ensure alignment on data architecture, reporting, and analytics initiatives.
• Technology Collaboration and Data Integration: Understand and translate business requirements into technical solutions, supporting integration of data sources and automation of performance reports.

Skills

Excel advanced modeling

Power BI

Tableau

SQL

Python/R

Lean Six Sigma

Education

Bachelor’s degree in business administration, Finance, Industrial Engineering, Operations Management, or related field

Tools

Power BI

Tableau

SQL

Job description

Worldwide Flight Services seeks a Business Analyst – Operational Excellence to transform operational data into insights driving measurable business results. You will quantify benefits, develop dashboards, and bridge operations, finance, and data teams to enable data-driven execution across the network.

The role requires 4+ years in business analysis or related fields, a Bachelor's in a relevant area, and strong Excel/Power BI/Tableau skills. Experience with Lean Six Sigma and SQL is essential.