BCS-Sales Associate-Boyne Mountain

Sugarloaf Mountain Corporation; Boyne Falls (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Sugarloaf Mountain Corporation is seeking a Retail Sales Associate to greet customers, assist with selections, and process purchases. You will maintain a clean, organized store and help drive sales with friendly, product-savvy service.

Ideal candidates enjoy working with people, are dependable, and can adapt to evenings, weekends, and holidays as needed. The role is on-site at our Boyne Falls location and emphasizes teamwork and customer satisfaction.

Qualifications

• High school diploma or equivalent required or preferred.
• Ability to communicate clearly and friendly with customers.
• Willingness to work nights, weekends and holidays when needed.

Responsibilities

• Welcome customers by greeting them and offering assistance.
• Escort customers to racks and counters or suggest items.
• Provide accurate product information to customers.
• Help customers make selections with confident recommendations.
• Process payments and gift cards or room charges.
• Inform customers about sales and future merchandise.
• Set up and display products and merchandise in the store.
• Maintain store appearance and cleanliness.
• Help maintain accurate inventory records.

Skills

Outstanding customer service

Approachable & hospitable

Team player

Flexible scheduling

Basic computer skills

Education

High school diploma or equivalent

Job description

Overview

As a Retail Sales Associate, you are responsible forserving the customers throughout their visit to the store from greeting to checkout.

Responsibilities

A Retail Sales Associate’s typical job functions include the following:

• Welcome customers by greeting them and offering them assistance
• Assist customers by escorting them directly to racks and counters, and/or suggesting items
• Advise customers by providing accurate information on products
• Help customer make selections by building customer confidence through offering suggestions and opinions
• Accept payments by totaling purchases and processing gift cards or credit cards, or room charging
• Keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest
• Setup and display products and merchandise through the store
• Maintain the appearance and cleanliness of the store and merchandise
• Help maintain accurate inventory records

Qualifications

This job might be for you if:

• You like providing outstanding customer service, meeting new people, as well as reconnecting with familiar customers who return year after year. You get a kick out of exceeding a person’s expectations. If you have previous experience providing excellent customer service, that’s even better!
• You are approachable and hospitable. You communicate in a clear and friendly manner, and love to share your love for Boyne's products and services.
• You want to be part of a close-knit team. You have interest in not only serving customers with excellence, you know the value of looking out for the best interests of your fellow team members and can help maintain a fun work environment.
• You are flexible and always willing to learn more. You understand the demands of exceeding customer needs and can work nights, weekends and holidays when needed. You are able to physically lift or move items weighing up to 50 pounds.
• You achieved a high school diploma or equivalent, are comfortable handling payment transactions, and have basic computer skills.