BC/ERP Specialist – Drive Adoption & Process Improvements

AMS Group; Torrance, Northern (CA, KY); Hybrid; USD 95,000 - 135,000; Full time

Job summary

AMS Group, Inc. is seeking a Microsoft 365 Business Central Specialist to serve as deputy to our lead BC developer in Torrance, CA.

You will document, design, and improve manufacturing and operational processes within BC and drive user adoption across the ES division and related sites. You will translate business needs into BC configurations, develop SOPs and training materials, and build reports using Power BI and Jet Reports.

Qualifications

• 2–5 years of experience with Microsoft Dynamics 365 Business Central or NAV (functional, or functional/development hybrid).
• Proficient in manufacturing module including BOMs, routings, MRP, production scheduling, and inventory management.
• Proficient with project/job processes, including purchasing, sales, time tracking, and expense tracking.
• Proficient with warehouse management system, including picks, put aways, movements, and bin tracking.
• Experience with process design, workflow optimization, and documentation.
• Proficient with BC reporting tools (Power BI, Jet Reports, or similar).
• Familiarity with full CRM.
• Strong communication and training skills; comfortable working directly with end users.
• AL development knowledge is required — willingness to learn and grow.
• Experience in defense manufacturing or regulated industries is highly desirable.

Responsibilities

• Collaborate with stakeholders to analyze and document business processes across manufacturing, supply chain, and administrative functions.
• Translate operational needs into functional BC requirements and work with the development team to deliver solutions.
• Assist in designing, testing, and rolling out process improvements within Business Central.
• Develop SOPs, process documentation, and training materials for new and existing workflows.
• Deliver hands‑on training sessions to drive system adoption across multiple locations.
• Build and maintain reports, dashboards, and KPIs using BC, Power BI, and Jet Reports.
• Troubleshoot issues and coordinate with technical resources to resolve problems quickly.
• Serve as a functional liaison between users and IT, ensuring clarity in requirements and solutions.

Skills

Dynamics 365 BC

Manufacturing module

BOMs and MRP

Power BI / Jet Reports

AL development

End-user training

CRM familiarity

Tools

Power BI

Jet Reports

Job description

AMS Group, Inc. is seeking a Microsoft 365 Business Central Specialist to serve as deputy to our lead BC developer in Torrance, CA.

You will document, design, and improve manufacturing and operational processes within BC and drive user adoption across the ES division and related sites. You will translate business needs into BC configurations, develop SOPs and training materials, and build reports using Power BI and Jet Reports.