Bay Host/Server

Dropzone Ne; Kearney (NE); On-site; USD 17,000 - 22,000; Part time

Job summary

Drop Zone is opening in Kearney, NE, and is hiring Bay Hosts and Servers to deliver an exciting guest experience. You will greet guests, take orders, and ensure smooth service in a fast-paced setting.

This part-time, in-person role requires high energy, strong communication, and a commitment to safety and teamwork while supporting guests with food, drinks, and bay service throughout their visit.

Qualifications

• Previous customer service experience in a restaurant or hospitality environment is preferred.
• Candidates should be comfortable interacting with guests and delivering friendly, attentive service.
• Strong communication skills and ability to multitask in a fast-paced environment.

Responsibilities

• Greet and welcome guests to bays, ensuring a friendly first impression.
• Deliver food and beverage orders accurately and promptly.
• Assist guests with bay setup and basic technology usage.

Skills

Customer service

Communication

Attention to detail

Teamwork

Safety awareness

Technology comfort

Job description

Drop Zone is coming to Kearney, NE, and we are hiring Bay Hosts and Servers to deliver an awesome guest experience throughout our venue. This role is ideal for high-energy, people-friendly individuals who enjoy working in a fast-paced environment and supporting guests with food, drinks, and bay service from start to finish.

ABOUT THE BAY HOST / SERVER ROLE

As a Bay Host / Server at Drop Zone, you will deliver an awesome guest experience in our bays and throughout the venue. This role is ideal for high-energy, people-friendly individuals who thrive in a fast-paced environment and take care of guests from start to finish, including food, drinks, service, and overall experience.

GUEST WELCOME & ORIENTATION

Greet and welcome guests to their bays, help them get settled, and provide a friendly, engaging first impression throughout their visit.

FOOD & BEVERAGE SERVICE

Take and deliver food and beverage orders accurately and efficiently while ensuring timely, attentive service from start to finish.

BAY SETUP & TECH SUPPORT

Assist guests with bay setup and provide basic instruction on using bay technology and games to ensure a smooth, enjoyable experience.

CLEANLINESS & RESET

Maintain cleanliness and organization of bay areas, including clearing tables and resetting spaces between groups during service.

ISSUE RESOLUTION

Monitor guest needs, respond quickly to requests, address questions or concerns professionally, and escalates issues to a manager when needed.

TEAMWORK & SAFETY

Work closely with kitchen, bar, and event staff to deliver smooth service while following all health, safety, and sanitation standards at all times.

What We're Looking For:

CUSTOMER SERVICE EXPERIENCE

Previous customer service experience in a restaurant or hospitality environment is preferred. Candidates should be comfortable interacting with guests and delivering friendly, attentive service.

SCHEDULE & AVAILABILITY

This is a part-time, in-person role. Availability is required for evenings, weekends, and holidays, with shifts scheduled as needed based on business demand.

AGE & LEGAL REQUIREMENTS

Candidates must be at least 19 years old to serve alcohol in accordance with Nebraska state requirements.

Strong communication skills, attention to detail, and the ability to multitask and stay organised in a fast-paced, high-volume environment are essential.

GUEST ENGAGEMENT

Creates a welcoming, friendly atmosphere and builds positive guest interactions throughout each visit.

Handles multiple tables, bays, and service requests efficiently in a fast-paced environment.

COMMUNICATION SKILLS

Communicates clearly with guests and works effectively with kitchen, bar, and event teams.

ATTENTION TO DETAIL

Ensures accuracy with food and beverage orders while maintaining organized bay areas.

TECHNOLOGY COMFORT

Comfortable assisting guests with basic bay technology and game setup when needed.

SERVICE URGENCY

Maintains a strong sense of urgency while delivering timely, attentive service during busy periods.