Host - Nebraska Ale Works

Good Evans; Kearney (NE); On-site; USD 24,000 - 30,000; Full time

Job summary

Good Evans is seeking a friendly Host to be the first point of contact for guests, greeting them warmly and ensuring smooth dining flow. You’ll manage reservations, seat guests, and coordinate with staff to deliver timely service while maintaining a clean host area.

The role requires a high school diploma or equivalent, strong interpersonal and communication skills, and the ability to multitask in a fast-paced environment. Join us to create a welcoming dining experience.

Qualifications

• High school diploma or equivalent.
• Preferred prior experience in customer service.
• Strong interpersonal and communication abilities.
• Organized with good multitasking skills.
• Calm, friendly, and able to work in a fast-paced setting.
• Team player with a customer-focused mindset.

Responsibilities

• Greet guests in a friendly and professional manner.
• Manage reservations and seating to ensure smooth flow.
• Escort guests to tables and hand out menus.
• Coordinate with waitstaff to ensure timely service.
• Answer phone calls and inform guests about hours and promos.
• Maintain a clean, organized host area and reception.
• Collaborate with kitchen and bar to communicate wait times.
• Address guest concerns promptly and professionally.
• Stay informed on menu items and daily specials.
• Follow health and safety regulations.

Skills

Interpersonal skills

Communication

Organizational skills

Multitasking

Teamwork

Customer service orientation

Education

High school diploma or equivalent

Job description

Current job opportunities are posted here as they become available.

Job Summary

We are seeking a friendly and customer-oriented individual to join our team as a Host. As a Host, you will be the first point of contact for our guests, providing them with a warm welcome and excellent customer service. Your primary responsibility will be to greet guests, manage reservations, and ensure a smooth flow of guests into the dining area. Additionally, you will assist in maintaining cleanliness and organization in the host area.

Qualifications

• High school diploma or equivalent.
• Previous experience in a customer service role is preferred.
• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Ability to remain calm and composed in a fast-paced environment.
• Friendly and outgoing personality.
• Ability to work well within a team.

Responsibilities

• Greet guests in a friendly and professional manner.
• Manage reservations and create seating arrangements to ensure an efficient flow of guests.
• Escort guests to their tables and provide them with menus.
• Assist in coordinating with the waitstaff team to ensure timely service.
• Answer phone calls and provide information to guests regarding restaurant hours, specials, and promotions.
• Maintain cleanliness and organization in the host area, including keeping the reception area clean and tidy.
• Collaborate with the kitchen and bar staff to ensure accurate wait times and communicate any special requests or considerations.
• Address and resolve guest concerns or complaints in a timely and professional manner.
• Maintain knowledge of the restaurant's offerings, including menu items and daily specials.
• Follow all health and safety regulations.

We are looking for a reliable and personable individual who can provide exceptional customer service to enhance our guests' dining experience. If you have a passion for hospitality and enjoy creating a welcoming atmosphere, we would love to hear from you.