Bay Host & Guest Experience | Free Play & 50% Food

Topgolf; Fort Worth (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free Play & 50% food

Job summary

Topgolf is hiring for a guest services associate in Fort Worth, TX. You will greet guests, take and deliver food and beverage orders, and keep bays clean and organized while helping guests with bay setup and Topgolf technology.

We value friendly, professional team members who can thrive in a fast-paced environment, handle guest inquiries, and uphold Topgolf's core values of Fun, One Team, Excellence, Edgy Spirit and Caring. Evening/weekend availability is required.

Qualifications

• Previous customer service experience in hospitality or restaurant preferred.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and under pressure.
• Attention to detail and strong organizational skills.
• Must be of legal age to serve alcohol where required by law.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Greet and welcome guests to the bays, providing information about Topgolf offerings.
• Take and deliver food and beverage orders to guests in a timely and accurate manner.
• Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls.
• Assist guests with bay setup and provide instructions on how to use Topgolf technology.
• Handle guest inquiries and resolve any issues or concerns with a high level of professionalism.
• Collaborate with other staff members to create a positive and memorable guest experience.
• Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
• Comply with safety and health regulations at all times.

Skills

Customer service

Interpersonal skills

Communication

Fast-paced

Attention to detail

Job description

Topgolf is hiring for a guest services associate in Fort Worth, TX. You will greet guests, take and deliver food and beverage orders, and keep bays clean and organized while helping guests with bay setup and Topgolf technology.

We value friendly, professional team members who can thrive in a fast-paced environment, handle guest inquiries, and uphold Topgolf's core values of Fun, One Team, Excellence, Edgy Spirit and Caring. Evening/weekend availability is required.