Bath Warranty Technician

PJ Fitz; Savannah (GA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Flexible spending account

Health insurance

Paid time off

Referral program

Tuition reimbursement

Vision insurance

Job summary

PJ Fitz is seeking a Bath Warranty Technician to perform warranty work on bath and shower systems. You will troubleshoot, repair, and install using hand and power tools, while maintaining documentation and ensuring safety.

The role requires hands-on experience, strong customer service, and the ability to handle physical tasks including lifting up to 105 lbs and driving between sites. A ladder-safe posture and safety compliance are essential.

Qualifications

• At least 5 years experience troubleshooting, diagnosing customer concerns with bath or shower installations.
• Hands-on repair work; plumbing experience is a plus.
• Must follow safety protocols.
• Physical requirements: lift up to 105 lbs and frequent climbing/position changes.

Responsibilities

• Troubleshoot issues and provide solutions, perform repairs.
• Carry out repairs and installations using hand and power tools.
• Prepare written estimates for non-warranty repairs.
• Fill out work orders and collect payments.
• Maintain company vehicle and perform regular maintenance.
• Deliver excellent customer service and keep Warranty Coordinator informed.

Skills

Troubleshooting

Diagnostics

Manual dexterity

Customer service

Tools

Hand tools

Power tools

Ladder safety

Job description

Job description

Job description: Bath Warranty Technician

Job Responsibilities:

A Bath Warranty Technician is responsible for carrying out warranty work on bath and shower systems. Document warranty claim issues, report root cause of issues, and create detailed return forms for efficient repairs. Support market production needs to assist in completing active installations as needed.

• Troubleshoot issue and provide solutions and effect repairs
• Manually carry out repairs with the use of hand and power tools
• Manually carry out installations with the use of hand and power tools
• Take mental inventory of potential repair or install work, provide written estimates for non-warranty repairs
• Fill out work orders
• Collect payments
• Maintain company vehicle, ensure regular and timely maintenance
• Deliver the highest level of excellence in customer service
• Maintain regular contact with Warranty Coordinator after each scheduled job

Schedule:

• Monday to Friday
• Weekends as needed

Pay: Hourly rate of $25 an hour plus the potential of a monthly incentive

#PJFITZ2025

Job Requirements:

At least 5 years experience troubleshooting, diagnosing customer concerns with bath or shower installations

Hands on repair work required, install experience,/plumbing experience is a plus

Must follow safety protocols

Lifting and carrying equipment, materials and supplies from service truck to residence or job area up to 105 lbs.

Long periods driving a vehicle

Climbing 6ft ladder

Frequent standing, walking, forward bending, lifting, carrying, squatting, kneeling, crawling, reaching, balancing, driving, grasping, pinching

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance