Bath Warranty Technician

PJ Fitzpatrick; Philadelphia (Philadelphia County); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Flexible spending account

Health insurance

Paid time off

Referral program

Tuition reimbursement

Vision insurance

Job summary

PJ Fitzpatrick in Philadelphia is seeking a Bath Warranty Technician to diagnose and repair bath/shower systems on warranty claims and support active installations. The role requires hands-on repairs, documentation of issues, and collaboration with the Warranty Coordinator.

You will perform repairs using hand and power tools, create written estimates for non-warranty work, and maintain the company vehicle. Local travel, lifting up to 105 lbs, and climbing a ladder are part of the job; weekends

Qualifications

• 5+ years troubleshooting and diagnosing bath/shower issues.
• Hands-on repair work with hand and power tools.
• Install experience; plumbing experience is a plus.
• Must follow safety protocols.
• Lifting up to 105 lbs from truck to job site.
• Frequent driving and ladder climbing.
• Physical effort including standing, bending, kneeling, reaching.

Responsibilities

• Troubleshoot issues and implement repairs.
• Manual repairs with hand and power tools.
• Manual installations with hand and power tools.
• Prepare written estimates for non-warranty repairs.
• Fill out work orders and collect payments.
• Maintain company vehicle and ensure regular maintenance.
• Deliver the highest level of customer service.
• Coordinate with Warranty Coordinator after each job.

Skills

Troubleshooting

Repair work

Installations

Customer service

Safety protocols

Manual dexterity

Tools

Hand tools

Power tools

Plumbing experience

Job description

Job description

Job description: Bath Warranty Technician

Job Responsibilities:

A Bath Warranty Technician is responsible for carrying out warranty work on bath and shower systems. Document warranty claim issues, report root cause of issues, and create detailed return forms for efficient repairs. Support market production needs to assist in completing active installations as needed.

• Troubleshoot issue and provide solutions and effect repairs
• Manually carry out repairs with the use of hand and power tools
• Manually carry out installations with the use of hand and power tools
• Take mental inventory of potential repair or install work, provide written estimates for non-warranty repairs
• Fill out work orders
• Collect payments
• Maintain company vehicle, ensure regular and timely maintenance
• Deliver the highest level of excellence in customer service
• Maintain regular contact with Warranty Coordinator after each scheduled job

Schedule:

• Monday to Friday
• Weekends as needed

Pay: Hourly rate of $25 an hour plus the potential of a monthly incentive

#PJFITZ2025

Job Requirements:

At least 5 years experience troubleshooting, diagnosing customer concerns with bath or shower installations

Hands on repair work required, install experience,/plumbing experience is a plus

Must follow safety protocols

Lifting and carrying equipment, materials and supplies from service truck to residence or job area up to 105 lbs.

Long periods driving a vehicle

Climbing 6ft ladder

Frequent standing, walking, forward bending, lifting, carrying, squatting, kneeling, crawling, reaching, balancing, driving, grasping, pinching

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance