Bath Warranty Technician

PJ Fitzpatrick, LLC; Pittsburgh (Allegheny County); Vor Ort; USD 28.000 - 40.000; Vollzeit

Benefits dieser Stelle

401(k)

Dental insurance

Flexible spending account

Health insurance

Paid time off

Referral program

Tuition reimbursement

Vision insurance

Zusammenfassung

PJ Fitzpatrick, LLC is seeking a Bath Warranty Technician to support warranty work on bath and shower systems in the Pittsburgh area. You will troubleshoot issues, perform repairs, and carry out installations using hand and power tools to ensure high-quality workmanship.

You will also prepare written estimates for non-warranty repairs, fill work orders, collect payments, and maintain vehicle and safety protocols while delivering exceptional customer service.

Qualifikationen

• Minimum 5 years experience troubleshooting bath/shower installations.
• Hands-on repair work required; install/plumbing experience a plus.
• Must follow safety protocols.
• Lifting up to 105 lbs from truck to job site.
• Frequent driving to different locations.

Aufgaben

• Troubleshoot issues and provide solutions and repairs.
• Carry out repairs with hand and power tools.
• Carry out installations with hand and power tools.
• Take mental inventory of potential repair or install work; provide written estimates for non-warranty repairs.
• Fill out work orders.
• Collect payments.
• Maintain company vehicle; ensure regular, timely maintenance.
• Deliver the highest level of excellence in customer service.
• Maintain regular contact with Warranty Coordinator after each scheduled job.

Kenntnisse

Troubleshooting

Repairs

Installations

Written estimates

Customer service

Safety

Lifting

Tools

Hand tools

Power tools

Jobbeschreibung

Job description: Bath Warranty Technician

Job Responsibilities:

• Troubleshoot issue and provide solutions and effect repairs
• Manually carry out repairs with the use of hand and power tools
• Manually carry out installations with the use of hand and power tools
• Take mental inventory of potential repair or install work, provide written estimates for non-warranty repairs
• Fill out work orders
• Maintain company vehicle, ensure regular and timely maintenance
• Deliver the highest level of excellence in customer service
• Maintain regular contact with Warranty Coordinator after each scheduled job

Job description: Bath Warranty Technician

Job Responsibilities:

A Bath Warranty Technician is responsible for carrying out warranty work on bath and shower systems. Document warranty claim issues, report root cause of issues, and create detailed return forms for efficient repairs. Support market production needs to assist in completing active installations as needed.

• Troubleshoot issue and provide solutions and effect repairs
• Manually carry out repairs with the use of hand and power tools
• Manually carry out installations with the use of hand and power tools
• Take mental inventory of potential repair or install work, provide written estimates for non-warranty repairs
• Fill out work orders
• Collect payments
• Maintain company vehicle, ensure regular and timely maintenance
• Deliver the highest level of excellence in customer service
• Maintain regular contact with Warranty Coordinator after each scheduled job

Schedule:

• Monday to Friday
• Weekends as needed

Pay:

Hourly rate of $25 an hour plus the potential of a monthly incentive

#PJFITZ2025

Requirements

Job Requirements:

At least 5 years experience troubleshooting, diagnosing customer concerns with bath or shower installations

Hands on repair work required, install experience,/plumbing experience is a plus

Must follow safety protocols

Lifting and carrying equipment, materials and supplies from service truck to residence or job area up to 105 lbs.

Long periods driving a vehicle

Climbing 6ft ladder

Frequent standing, walking, forward bending, lifting, carrying, squatting, kneeling, crawling, reaching, balancing, driving, grasping, pinching

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance