Bath & Shower Warranty Pro — Onsite Repairs

PJ Fitz

Pittsburgh (Allegheny County)

On-site

USD 28,000 - 40,000

Full time

7 days ago
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Benefits offered by this job

401(k)
Dental insurance
Flexible spending account
Health insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Job summary

PJ Fitz in Pittsburgh seeks a Bath Warranty Technician to perform warranty work on bath and shower systems, document issues, report root causes, and prepare return forms for efficient repairs while supporting active installations as needed.

Responsibilities include troubleshooting, repairs and installations with hand and power tools, maintaining safety protocols, and delivering exceptional customer service to customers and Warranty Coordinators after each job.

Qualifications

  • Minimum 5 years of troubleshooting bath/shower installations.
  • Hands-on repair work required; plumbing experience is a plus.
  • Must follow safety protocols.
  • Lifting and carrying up to 105 lbs.
  • Long periods driving a vehicle.
  • Climbing ladders up to 6 ft.
  • Frequent standing, bending, crouching, reaching.
  • Excellent customer service as part of warranty support.

Responsibilities

  • Troubleshoot issue and provide solutions and effect repairs
  • Manually carry out repairs with hand and power tools
  • Manually carry out installations with hand and power tools
  • Take mental inventory of potential repair or install work, provide written estimates for non-warranty repairs
  • Fill out work orders
  • Collect payments
  • Maintain company vehicle, ensure regular and timely maintenance
  • Deliver the highest level of excellence in customer service
  • Maintain regular contact with Warranty Coordinator after each scheduled job

Skills

Troubleshooting
Customer service
Repair skills
Installation experience
Plumbing experience
Tool use
Safety protocols
Driving
Lifting

Tools

Hand tools
Power tools
Vehicle maintenance

Job description

PJ Fitz in Pittsburgh seeks a Bath Warranty Technician to perform warranty work on bath and shower systems, document issues, report root causes, and prepare return forms for efficient repairs while supporting active installations as needed.

Responsibilities include troubleshooting, repairs and installations with hand and power tools, maintaining safety protocols, and delivering exceptional customer service to customers and Warranty Coordinators after each job.

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