Basic Needs Resource Specialist

Weber State University; Ogden (UT); On-site; USD 18,000 - 21,000; Part time

Job summary

Weber State University is seeking a Basic Needs Resource Specialist in Ogden, UT. This 20-hour-per-week role at the Basic Needs Center covers front desk operations, greeting students, and connecting them with services and resources.

The position is cross-trained in basic needs navigation, emergency funding, financial wellness, FAFSA assistance, and outreach to follow the Center’s No Wrong Door approach. Ideal candidates are energetic, customer-service oriented, organized, and possess strong

Qualifications

• Energetic and outgoing; customer service oriented.
• Ability to organize.
• Excellent written, oral and interpersonal communication skills.
• Must be proficient with Microsoft Office.

Responsibilities

• Front desk operations, welcoming students and assisting with inquiries.
• Schedule appointments and respond to communications.
• Help students connect with Basic Needs Center services and resources.
• Cross-train in basic needs resource navigation and outreach.

Skills

Customer service

Organizational skills

Communication skills

Interpersonal skills

Energetic personality

Tools

Microsoft Office

Job description

Weber State University is an Equal Opportunity Employer committed to creating an environment welcoming to all individuals. We strive to create a culture where everyone feels valued and appreciated. All qualified applicants will receive consideration for employment without regard to protected categories, such as disability, sex, sexual orientation, gender identity, race, religion, national origin, veterans status, or others, as required by law and university policy (see Weber State University's Policy and Procedure Manual 3-32).

Position Information

Position Title

Basic Needs Resource Specialist

Requisition Number

H02065P

Campus Location

Weber State University - Ogden, UT

Hours per week 20

Hourly Pay Rate

$13 - $15

Job Summary/Basic Function

The Basic Needs Resource Specialist serves as a primary student-facing point of contact for the Weber State University Basic Needs Center. The position is primarily responsible for front desk operations, welcoming students, providing general information, scheduling appointments, responding to communications, and helping students connect with Basic Needs Center services and resources.

The position is cross-trained in basic needs resource navigation, emergency funding, financial wellness, FAFSA assistance, and outreach. The Specialist supports a “No Wrong Door” approach by ensuring students receive information, assistance, or an appropriate referral regardless of how they initially connect with the Center.

Required Qualifications

Seeking applicants with the following skills and abilities:

• Energetic and outgoing; customer service oriented
• Ability to organize
• Excellent written, oral and interpersonal communication skills
• Must be proficient in the use of Microsoft Office.

Physical Activity of this position

Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.

Physical Requirements of this position

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or consistently to move objects, including the human body. Sitting most of the time. Walking and standing only occasionally if ever.

Visual Acuity Requirements including color, depth perception and field of vision.

Visual Acuity Requirements including color, depth perception and field of vision. Not required

The conditions the worker will be subject to in this position.

The conditions the worker will be subject to in this position. None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

Supplemental Questions

Required fields are indicated with an asterisk (*).

• How did you hear about this employment opportunity?
  • jobs.weber.edu
  • KSL
  • Chronicle of Higher Education
  • Higher Ed Jobs
  • Agency Referral
  • Personal Referral
  • Internal Job Posting
  • Advertisement/Publication
  • Other web advertisement
  • Other