Baseball Operations Intern - Front-Office & Fan Experience

EL1 Sports; Dubuque (IA); On-site; USD 10,000 - 12,000; Part time

Job summary

EL1 Sports in Dubuque, IA is seeking a part-time Operations Intern to greet visitors, answer questions, provide facility tours, and support scheduling and deliveries. You will help maintain the reception area, assist instructors with training tech, and coordinate with the GM on apparel and equipment orders.

The role emphasizes friendly communication, organization, and energetic teamwork, offering hands-on experience in a sports facility environment with real customer-service exposure.

Qualifications

• Reliable, friendly, upbeat and professional demeanor.
• Strong communicator, both in person and via phone/email.
• Well organized and able to manage multiple tasks.
• Proficiency with Microsoft Office preferred.

Responsibilities

• Professionally greet all individuals entering the EL1 Sports Facility and provide top customer service.
• Answer questions, give directions, and notify staff when meeting someone.
• Provide facility tours when requested by guests.
• Document inquiries and follow up in the customer inquiry log.
• Accept and distribute deliveries and mail to appropriate locations.
• Maintain reception and restrooms, keeping areas clean and clutter-free.
• Assist instructors with setup and operation of training technologies.
• Maintain schedules for programs, staff, and facilities and assist with events.
• Collaborate with General Manager on apparel, uniforms, and equipment orders with approved vendors.

Skills

Customer service

Communication

Organization

Office software

Tools

Microsoft Office

Job description

EL1 Sports in Dubuque, IA is seeking a part-time Operations Intern to greet visitors, answer questions, provide facility tours, and support scheduling and deliveries. You will help maintain the reception area, assist instructors with training tech, and coordinate with the GM on apparel and equipment orders.

The role emphasizes friendly communication, organization, and energetic teamwork, offering hands-on experience in a sports facility environment with real customer-service exposure.