SNOWSPORTS OPERATIONS SUPERVISOR

Priority Dispatch Corp.; Salida (CO); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Monarch Season Pass

Benefits

Job summary

Monarch Mountain is seeking a Snowsports Operations Supervisor to support daily on-mountain lessons and programs. You will work with the Snowsports Director to ensure guests have extraordinary experiences and safe, well-coordinated activities.

The role requires skiing/snowboarding experience, 21+ age, and a valid driver’s license. You’ll train staff, schedule shifts, and help manage budgets in a fast-paced winter environment.

Qualifications

• Minimum age 21 and legal work status.
• High School Diploma or GED required; college degree preferred.
• PSIA/AASI Level I certification required.
• Skiing and/or snowboarding experience required.
• Background check required.
• 1 year supervisory experience preferred.
• Valid driver’s license with good driving record.
• Must work at high elevation (up to 12,000 ft).
• Excellent communication and teamwork abilities.

Responsibilities

• Assist Snowsports Director in daily operations.
• Oversee staff scheduling and training.
• Ensure safety and guest satisfaction.
• Maintain department budgets and records.
• Coordinate with other departments for programs and clinics.
• Assist in hiring and performance reviews.
• Provide professional guest service and problem solving.

Skills

Leadership

Communication

Teamwork

Problem solving

Education

High School Diploma or GED

PSIA/AASI Level I certification

Tools

Microsoft Office

SIRUSware

Paycom

Job description

JOB SUMMARY:The Snowsports Department is a fun and exciting way to join the on-mountain ski industry and the Monarch family. This department is an upbeat, active, and outdoor department that provides opportunities to earn and play in the mountains. Enjoy the on-mountain working environment then the perks of your complimentary Monarch Mountain Season Pass. The Snowsports Operations Supervisor should have a positive attitude, enjoy being outdoors, and enjoy sharing their knowledge and passion for skiing or snowboarding. The Snowsports Operations Supervisor position is responsible for assisting and working closely with the Snowsports Director/Assistant Director in the overall organizations and execution of activities needed for the daily operation of Monarch Mountain’s Snowsports lessons, ensuring each guests’ expectations are exceeded.ESSENTIAL DUTIESThe Snowsports Operations Supervisor responsibilities include, but are not limited to the following:Work in conjunction with other employees and departments as part of the Monarch team.Ensure all forms, tracking, verifications and necessary documenting are executed and accurately completed in a timely manner. This includes, though not limited to requests, training, payroll, time-keeping, fiscal responsibilities, disciplinary actions, etc.Assist in the hiring of department A-Team employees.Assist in the coordinating of Snowsports Programs and Clinics.Schedule department staff for efficient coverage of department functions based on reservations and projected skier budget. Adjust to actual requirements as appropriate.Perform initial and ongoing training of departmental staff.Provide timely employee feedback, and contribute to producing qualitative performance reviews of department A-Team staff.Be aware of and assist in staying within budgetary constraints; offer input for next season's budget proposal.Offer input for departmental capital requests.Work in conjunction with other departments as part of the Monarch team.Assist in the development and maintenance of training materials, manuals, checklists and other documents necessary for the success of the department.Prepare and assist in the oversight of department personnel and the safety and security of guests in your charge in the event of an emergency.Provide professional solutions and courteous assistance in problem solving for both guests and employees.Monitor and maintain the inventory and condition of department supplies, properties and facilities.Teaching hill set up, coordinating with other departments to facilitate the opening of Snowsports School specific terrain, including Safari lift opening, lift maze set up for Snowsports access, checking grooming of teaching terrain, and protective markers and fencing.Establish a workable daily schedule of activities for the skiing and non-skiing guests.Work with Snow Sports personnel in the preparing and custody transition of lesson participants.Plan and provide lunch and snack menus for daily Snowsports lessons.Other duties as assigned. This job summary is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations.PERSONAL ATTRIBUTES:Ability to coach others in a positive, non-condescending manner, and make adjustments to guest needs.Aware of surroundings and the ability to identify and respond to situational needs.Must have a professional and positive attitude.Ability to take direction and follow procedures.Follow established policies and procedures, is supportive of our core values, and sets the example for others.Excellent communication skills.Ability to recognize and maintain confidentiality of sensitive materials and situations, including confidentiality of all customer information.Can handle fast paced and high-pressure environment.Is honest and dependable.Must be able to work as an individual and as a team.Proficient computer skills, to include Microsoft Office, SIRUSware, Paycom, basic e-mail functions.Is flexible with hours and days of work. Can work any hours during the business day including mornings, evenings or split shifts, and any days of the week (including weekends and holidays)JOB REQUIREMENTS:Minimum Age: 21Legal citizen of the United States or possess other proper work permit authentication.High School Diploma or GED required, college degree preferred.A valid driver’s license and good, company insurable driving record required.Skiing and/or snowboarding experience required.Background check required1 year of prior supervisory experience preferred.Current PSIA/AASI membership and minimum of Level I certification is required.Requires working at high elevation (up to 12,000’), with extended exposure to adverse weather conditions, such as severe cold, heavy snowfall, rain, strong winds and intense sun.JOB TYPE: Winter SeasonalCOMPENSATION AND BENEFITS:Compensation: Proposed hiring rate starts at $22 per hour (actual pay will be adjusted based on experience).Entitled to a discretionary profit bonus at the end of the season.Benefits: Monarch Season Pass and many more! (Reference the employee handbook and department manual for explanation of additional benefits)POSTING DEADLINE: September 30, 2026This Job Description is not an employment contract. This position is “at-will,” which means that Monarch may terminate an employee who holds this position at any time, with or without “cause,” and with or without notice. Similarly, an employee who holds this position is free to resign at any time. Monarch requests a courtesy two-week advanced notice of intent to resign. Individuals with disabilities that seek reasonable accommodation(s) to allow them to perform the essential functions of this position should contact the Human Resource Manager to initiate an interactive process to determine whether an accommodation is appropriate and reasonable given all circumstances presented.