BAS Monitoring Specialist

Kelso Building Services; Oregon; Hybrid; USD 60,000 - 90,000; Full time

Job summary

Kelso Building Services (KBS) is seeking a BAS Monitoring Specialist to support our remote operations team across the United States. You will monitor BAS alarms, review notifications, coordinate service responses, and assist customers in real time.

This role welcomes candidates from various technical backgrounds with training provided. Ideal candidates bring attention to detail, strong communication, and the ability to manage multiple facilities remotely.

Qualifications

• Experience with building automation or HVAC systems is a plus.
• Strong problem solving and communication skills.
• Ability to manage multiple facilities remotely with attention to detail.
• Willingness to work night shifts, weekends, and on-call hours.

Responsibilities

• Monitor Building Automation Systems (BAS) for alarms and performance issues.
• Analyze alerts and determine appropriate actions.
• Communicate with customers about events and service needs.
• Coordinate dispatch and technician responses when required.
• Support remote troubleshooting and document findings.
• Maintain service records and event logs.

Skills

BAS monitoring

Alarm analysis

Customer communication

Dispatch coordination

Remote troubleshooting

Documentation

Job description

Location: Ogden, UTSchedule: Overnight, Weekend, and After-Hours Coverage AvailableKelso Building Services (KBS) is seeking dependable and detail-oriented individuals to join our growing remote operations team as a BAS Monitoring Specialist . In this role, you will help oversee the performance of commercial building systems across the United States by monitoring alarms, reviewing system notifications, coordinating service responses, and supporting customers in real time.This position offers an excellent opportunity for individuals interested in building automation, HVAC operations, facilities management, and smart building technologies. While previous BAS experience is beneficial, we welcome applicants from a variety of technical and operational backgrounds and provide training for the right candidates.

Key Responsibilities

• Monitor Building Automation Systems (BAS) and facility equipment for alarms, faults, and performance issues
• Analyze incoming alerts and determine appropriate response actions
• Communicate with customers regarding system events and service needs
• Coordinate dispatch activities and technician response when required
• Support remote troubleshooting efforts and document findings
• Track, update, and maintain service records and event logs
• Escalate critical issues according to established procedures
• Maintain situational awareness of multiple facilities and systems simultaneously

Ideal Backgrounds

• HVAC Dispatch or Service Coordination
• HVAC Service or Maintenance
• Building Automation and Controls
• Facility Operations
• Building Engineering
• Industrial Maintenance
• Mechanical or Electrical Trades
• Technical Support or Remote Operations Centers
• Other technology-focused roles requiring troubleshooting and communication skills

What We're Looking For

• Reliable attendance and strong personal accountability
• Ability to work independently with minimal supervision
• Strong organizational and multitasking skills
• Excellent customer service and communication abilities
• Confidence using computers, software platforms, and multiple screens
• Problem-solving mindset and attention to detail
• Interest in learning advanced building automation technologies

Preferred Availability

• Night shifts between 6:00 PM and 6:00 AM
• Weekend operations
• Holiday and emergency coverage as needed