Building Automation Operations Specialist

Kelso Building Services; Oregon; Hybrid; USD 60,000 - 85,000; Full time

Job summary

Kelso Building Services is seeking a Building Automation Operations Specialist to monitor and optimize commercial facilities using remote monitoring and BAS platforms. You will review system activity, identify issues, coordinate corrective actions, and support facility health while communicating with customers.

The role suits individuals who enjoy technology, problem-solving, and fast-paced operations, delivering proactive support across HVAC, controls, and building systems.

Qualifications

• Experience with Building Automation Systems (BAS).
• Background in HVAC service or operations.
• Experience with controls and automation.
• Experience in facility or building management.
• Experience in service dispatch or technical support centers.

Responsibilities

• Observe and manage activity across multiple building automation platforms.
• Evaluate system notifications, faults, and equipment performance trends.
• Assist with identifying operational issues affecting facility performance.
• Coordinate service response and communicate status updates to customers.
• Maintain accurate records of system events, actions taken, and follow-up requirements.
• Support remote operational workflows and incident management processes.
• Collaborate with internal teams to ensure timely resolution of customer issues.
• Prioritize and manage multiple tasks in a dynamic environment.

Skills

BAS knowledge

HVAC service/ops

Controls and automation

Facility management

Building engineering

Service dispatch

Technical support centers

Mechanical or electrical maintenance

Industrial operations

Customer support (technical)

Job description

Location: Ogden, UT

Schedule: Evening, Overnight, and Weekend Shifts Available

Overview

Kelso Building Services (KBS) is seeking a Building Automation Operations Specialist to support the operation and performance of commercial facilities through remote monitoring technologies and building automation platforms. This role focuses on helping customers maintain efficient, reliable building operations by reviewing system activity, identifying operational concerns, coordinating corrective actions, and supporting the overall health of facility systems. The position is ideal for individuals who enjoy combining technology, problem-solving, and customer communication in a fast-paced operations environment. Whether your background is in HVAC, facilities, dispatching, maintenance, controls, or technical support, KBS provides the training and resources needed to develop expertise in modern building automation systems.

What You'll Be Responsible For

• Observe and manage activity across multiple building automation platforms
• Evaluate system notifications, faults, and equipment performance trends
• Assist with identifying operational issues affecting facility performance
• Coordinate service response and communicate status updates to customers
• Maintain accurate records of system events, actions taken, and follow-up requirements
• Support remote operational workflows and incident management processes
• Collaborate with internal teams to ensure timely resolution of customer issues
• Prioritize and manage multiple tasks in a dynamic environment

Experience We Value

• Building Automation Systems (BAS)
• HVAC Service or Operations
• Controls and Automation
• Facility Management
• Building Engineering
• Service Dispatch
• Technical Support Centers
• Mechanical or Electrical Maintenance
• Industrial Operations
• Customer Support Roles with Technical Responsibilities

Desired Skills

• Strong computer and technology aptitude
• Ability to learn new software platforms and systems quickly
• Excellent communication and customer service skills
• Sound judgment and decision-making abilities
• Strong organizational and documentation skills
• Ability to work independently and manage competing priorities
• Attention to detail and a proactive approach to problem-solving

Schedule Requirements

• Overnight shifts between 6:00 PM and 6:00 AM
• Weekend availability
• Rotating holiday coverage as needed

Career Growth Opportunities

KBS is committed to developing talent within the building automation industry. This position offers exposure to advanced facility technologies, operational best practices, and smart building strategies while creating opportunities for advancement into technical, operational, and leadership roles.