Remote BAS Support Engineer - Nights & Weekends

Kelso Building Services; Ogden (UT); On-site; USD 42,000 - 66,000; Full time

Job summary

Kelso Building Services (KBS) is seeking detail-oriented professionals for the Building Automation Support Center to oversee BAS monitoring and respond to alarms during nights, weekends, and after-hours. You will communicate with customers about conditions and recommended actions, while coordinating with field technicians and internal teams.

Ideal candidates have HVAC knowledge or facility operations experience, strong analytical and troubleshooting skills, and comfort using software

Qualifications

• Experience in HVAC coordination or dispatch.
• Familiarity with BAS or controls technology.
• Strong communication and problem-solving skills.

Responsibilities

• Monitor and oversee building automation platforms serving commercial facilities
• Evaluate incoming alarms, notifications, and system-generated events
• Communicate with customers regarding building conditions, operational concerns, and recommended actions
• Coordinate with field technicians, contractors, and internal support teams to address service needs
• Perform remote system reviews and assist with troubleshooting building controls issues
• Maintain accurate records of alarms, customer interactions, and response activities
• Follow escalation procedures for high-priority events and critical building conditions

Skills

HVAC knowledge

Customer service

Analytical skills

Troubleshooting

Remote monitoring

Job description

Kelso Building Services (KBS) is seeking detail-oriented professionals for the Building Automation Support Center to oversee BAS monitoring and respond to alarms during nights, weekends, and after-hours. You will communicate with customers about conditions and recommended actions, while coordinating with field technicians and internal teams.

Ideal candidates have HVAC knowledge or facility operations experience, strong analytical and troubleshooting skills, and comfort using software