Building Automation Operations Specialist

Kelso Building Services; United States; A distancia; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Kelso Building Services is seeking a Building Automation Operations Specialist to support commercial facilities through remote monitoring and BAS platforms.

The role focuses on reviewing system activity, identifying issues, coordinating corrective actions, and supporting overall health of facility systems. This position suits those who enjoy technology, problem-solving, and customer communication in a fast-paced environment.

Formación

• Candidates come from BAS, HVAC service/operations, controls/automation, facility management, building engineering, service dispatch, or technical support centers.
• Experience in mechanical or electrical maintenance or industrial operations is valued.
• Customer-facing roles with technical responsibilities are relevant.

Responsabilidades

• Observe and manage activity across multiple building automation platforms.
• Evaluate system notifications, faults, and equipment performance trends.
• Assist with identifying operational issues affecting facility performance.
• Coordinate service response and communicate status updates to customers.
• Maintain accurate records of system events, actions taken, and follow-up requirements.
• Support remote operational workflows and incident management processes.
• Collaborate with internal teams to ensure timely resolution of customer issues.
• Prioritize and manage multiple tasks in a dynamic environment.

Conocimientos

Tech aptitude

Learn new software

Customer service

Communication skills

Decision making

Organizational skills

Independent work

Attention to detail

Descripción del empleo

Location: Ogden, UT
Schedule: Evening, Overnight, and Weekend Shifts Available

Overview

Kelso Building Services (KBS) is seeking a Building Automation Operations Specialist to support the operation and performance of commercial facilities through remote monitoring technologies and building automation platforms.

This role focuses on helping customers maintain efficient, reliable building operations by reviewing system activity, identifying operational concerns, coordinating corrective actions, and supporting the overall health of facility systems. The position is ideal for individuals who enjoy combining technology, problem-solving, and customer communication in a fast-paced operations environment.

Whether your background is in HVAC, facilities, dispatching, maintenance, controls, or technical support, KBS provides the training and resources needed to develop expertise in modern building automation systems.

What You’ll Be Responsible For

• Observe and manage activity across multiple building automation platforms
• Evaluate system notifications, faults, and equipment performance trends
• Assist with identifying operational issues affecting facility performance
• Coordinate service response and communicate status updates to customers
• Maintain accurate records of system events, actions taken, and follow-up requirements
• Support remote operational workflows and incident management processes
• Collaborate with internal teams to ensure timely resolution of customer issues
• Prioritize and manage multiple tasks in a dynamic environment

Experience We Value

Candidates often come from backgrounds such as:

• Building Automation Systems (BAS)
• HVAC Service or Operations
• Controls and Automation
• Facility Management
• Building Engineering
• Service Dispatch
• Technical Support Centers
• Mechanical or Electrical Maintenance
• Industrial Operations
• Customer Support Roles with Technical Responsibilities

Desired Skills

• Strong computer and technology aptitude
• Ability to learn new software platforms and systems quickly
• Excellent communication and customer service skills
• Sound judgment and decision-making abilities
• Strong organizational and documentation skills
• Ability to work independently and manage competing priorities
• Attention to detail and a proactive approach to problem-solving

Schedule Requirements

We are currently seeking team members interested in:

• Overnight shifts between 6:00 PM and 6:00 AM
• Weekend availability
• Rotating holiday coverage as needed

Career Growth Opportunities

KBS is committed to developing talent within the building automation industry. This position offers exposure to advanced facility technologies, operational best practices, and smart building strategies while creating opportunities for advancement into technical, operational, and leadership roles.