Building Automation Engineers

Kelso Building Services; Oregon; Hybrid; USD 30,000 - 50,000; Full time

Job summary

Kelso Building Services in the United States (Oregon) seeks a detail‑oriented BAS Support Specialist to monitor building automation platforms, respond to alarms, and provide nightly, weekend, and after‑hours support for commercial facilities.

You will communicate with customers, coordinate with field technicians, keep thorough records, and follow escalation procedures while developing expertise in smart building technologies through our comprehensive training program.

Qualifications

• Experience in monitoring building automation or BAS
• Familiarity with alarms, events, and remote troubleshooting
• Strong communication and customer-service skills
• Ability to work nights and weekends independently

Responsibilities

• Monitor building automation platforms for commercial facilities
• Evaluate alarms and events and determine action
• Communicate with customers about conditions and actions
• Coordinate with field technicians and internal teams
• Perform remote system reviews and troubleshoot controls
• Maintain accurate records of alarms and interactions
• Follow escalation procedures for high-priority events

Skills

Detail-oriented

Night shifts

Communication

Tech-savvy

Multitasking

Job description

Schedule: Nights, Weekends, and After-Hours SupportAt Kelso Building Services (KBS) , our Building Automation Support Center provides nationwide monitoring and operational support for commercial facilities. We are looking for detail-oriented, technology-driven professionals to help oversee building systems, respond to automation alerts, and ensure customers receive prompt support during evenings, weekends, and other non-business hours.This opportunity is well-suited for individuals with experience in HVAC, facilities management, controls, maintenance, technical operations, dispatching, or customer support environments. Previous exposure to building automation systems is beneficial but not required. We offer comprehensive training for candidates who are eager to develop their knowledge of smart building technologies and remote facility operations.

Key Responsibilities

• Monitor and oversee building automation platforms serving commercial facilities
• Evaluate incoming alarms, notifications, and system-generated events
• Communicate with customers regarding building conditions, operational concerns, and recommended actions
• Coordinate with field technicians, contractors, and internal support teams to address service needs
• Perform remote system reviews and assist with troubleshooting building controls issues
• Maintain accurate records of alarms, customer interactions, and response activities
• Follow escalation procedures for high-priority events and critical building conditions

Experience That Aligns Well With This Role

Candidates often come from backgrounds such as:

• HVAC Service Coordination or Dispatch
• HVAC Service or Maintenance Technician
• Building Automation Systems (BAS) or Controls Technician
• Facility Operations, Plant Operations, or Building Engineering
• Commercial Maintenance Technician
• Mechanical, Electrical, or Controls-related Trades
• Technical Support, Monitoring, or Operations Centers
• Professionals with strong computer, analytical, and troubleshooting skills

What We Are Looking For

• Dependable professionals with strong attention to detail
• Ability to work independently during overnight and weekend shifts
• Strong communication and customer-service skills
• Effective problem-solving and decision-making abilities
• Comfortable navigating software applications and technology systems
• Interest in building automation, energy management, and smart building technology
• Ability to manage multiple priorities in a fast-paced environment

Preferred Availability

We are currently seeking candidates who can provide coverage during:

• Overnight shifts between 6:00 PM and 6:00 AM
• Weekend operations
• Holiday and emergency support coverage as needed