Bartow WIC CSR 1 or 2

Georgia Department of Public Health; Cartersville (GA); On-site; USD 31,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Retirement plan (ERS GSEPS)

13 paid holidays

Vacation and sick leave

Dental insurance

Vision insurance

Life insurance

Flexible schedule

Training opportunities

Job summary

Georgia Department of Public Health in Cartersville, GA, is seeking a Customer Service Representative to engage with the public, provide information, and deliver services aligned with community health goals. The role emphasizes bilingual communication and a commitment to service excellence within a full-time schedule.

The position is located at the Bartow County Health Department, offering a comprehensive benefits package and a focus on wellness initiatives, workplace flexibility, and long-term

Qualifications

• High school diploma/GED and one (1) year of experience communicating information in a customer service setting are required.
• Bilingual Spanish/English

Responsibilities

• Under direct supervision, works and communicates with the general public, internal customers and/or external customers to provide information and services targeted to meet customer expectations.

Skills

Customer service

Spanish/English bilingual

Communication

Education

High school diploma or GED

Job description

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Description

Pay Grade: F

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Who We Are

We protect lives. The Georgia Department of Public Health (DPH) is the lead agency entrusted by the people of Georgia to protect lives and promote healthy lifestyles in communities throughout the state. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing for and responding to disasters.

What We Offer

As a member of the DPH team, you will join a group of passionate individuals dedicated to serving Georgians. Regardless of your role, you will contribute to protecting lives while enjoying a wide range of benefits.

• Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play.
• Enjoy Workplace Flexibility – Experience flexibility in how you work so you can be your best self for you and the people of Georgia.
• Work with a Dynamic and Diverse Team – Collaborate with employees who share ideas and leverage collective strengths.
• Achieve Career Longevity – Take advantage of opportunities for learning and development that support a long-term career.
• Take Part in a Hands-on Working Culture – Work in a unique culture of active engagement and problem-solving, no matter your role.
• Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like yourself.

Join a dedicated group of public health professionals that help support the overall mission and vision of protecting lives of Georgian residents in a variety of ways.

This position is located at the Bartow County Health Department in Cartersville, Georgia. This position is an unclassified, full-time position working 40 hours per week.

CSR 1- $30,700.56

CSR2- $33,042.48

Job Responsibilities

Under direct supervision, works and communicates with the general public, internal customers and/or external customers to provide information and services targeted to meet customer expectations.

Minimum Qualifications

High school diploma/GED and one (1) year of experience communicating information in a customer service setting are required.

Bilingual Spanish/English

Additional Information

The DPH Commissioner and agency leaders encourage all employees to engage in regular wellness activities and to make lifestyle choices that promote health and well-being.

The use of physical activity breaks during the workday is authorized to support this philosophy and help employees meet their wellness goals. A maximum of 30 minutes of physical activity may be allocated per workday, typically in the form of two 15-minute breaks or one 30-minute break.

Employment Information

CBH accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. CBH may contact educational institutions to verify degree, diploma, licensure, etc.

The District Human Resource Department must receive an official transcript and/or proof of licenses, certifications prior to employment.

The candidate selected for this position may be subject to pre-employment drug screening, E-Verify, reference check and a criminal background check.

As an employee of CBH, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.

Must be within a reasonable commuting distance. Relocation assistance is not provided.

ADA Statement

CBOH is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. To request a reasonable accommodation for the application or interview process, contact 706-295-6704.

DPH is an Equal Opportunity Employer

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not receive an interview. CBH will contact selected applicants to proceed with the application process. Applicants who are not selected will not receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

Benefits

Standard Benefits for Full-Time Salaried Employees

In addition to a competitive salary, we offer a generous benefits package that includes a flexible schedule, training opportunities, health insurance, employee retirement plan (ERS GSEPS), deferred compensation, 13 paid holidays, vacation and sick leave, dental, vision, long-term care, and life insurance.