Bartow WIC CSR 1 or 2

Georgia Department of Public Health (GA); Cartersville (GA); On-site; USD 31,000 - 33,000; Full time

Benefits offered by this job

Flexible schedule

Health insurance

Retirement plan (ERS GSEPS)

13 paid holidays

Vacation and sick leave

Dental

Vision

Long-term care

Life insurance

Job summary

The Georgia Department of Public Health (DPH) seeks a full‑time CSR at the Bartow County Health Department in Cartersville, GA. The role requires a high school diploma or GED and at least one year of customer service experience, plus bilingual Spanish/English abilities.

Under supervision, you will assist the public with information and services, meet customer expectations, and comply with pre‑employment checks and agency policies.

Qualifications

• Must have a high school diploma or GED and at least one year of customer service experience.
• Bilingual Spanish/English required.
• Full-time, 40 hours per week.
• Relocation assistance is not provided.

Responsibilities

• Under direct supervision, assists the general public with information and services and communicates effectively to meet customer expectations.
• Supports customers by providing accurate information and referrals while following agency procedures.

Skills

Bilingual Spanish/English

Customer Service

Education

High School Diploma or GED

Job description

Pay Grade: F

Who We Are

We protect lives. The Georgia Department of Public Health (DPH) is the lead agency entrusted by the people of Georgia to protect lives and promote healthy lifestyles in communities throughout the state. We are committed to preventing disease, injury, and disability; promoting health and well‑being; and preparing for and responding to disasters.

What We Offer

• Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play.
• Enjoy Workplace Flexibility– Experience flexibility in how you work so you can be your best self for you and the people of Georgia.
• Work with a Dynamic and Diverse Team– Collaborate with employees who share ideas and leverage collective strengths.
• Achieve Career Longevity – Take advantage of opportunities for learning and development that support a long‑term career.
• Take Part in a Hands‑on Working Culture – Work in a unique culture of active engagement and problem‑solving, no matter your role.
• Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like yourself.

Join a dedicated group of public health professionals that help support the overall mission and vision of protecting lives of Georgian residents in a variety of ways.

This position is located at the Bartow County Health Department in Cartersville, Georgia. This position is an unclassified, full‑time position working 40 hours per week.
CSR 1- $30,700.56
CSR2- $33,042.48

Under direct supervision, works and communicates with the general public, internal customers and/or external customers to provide information and services targeted to meet customer expectations.

High school diploma/GED and one (1) year of experience communicating information in a customer service setting are required.

Bilingual Spanish/English

The DPH Commissioner and agency leaders encourage all employees to engage in regular wellness activities and to make lifestyle choices that promote health and well‑being.

The use of physical activity breaks during the workday is authorized to support this philosophy and help employees meet their wellness goals. A maximum of 30 minutes of physical activity may be allocated per workday, typically in the form of two 15‑minute breaks or one 30‑minute break.

Employment Information

CBH accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. CBH may contact educational institutions to verify degree, diploma, licensure, etc. The District Human Resource Department must receive an official transcript and/or proof of licenses, certifications prior to employment. The candidate selected for this position may be subject to pre‑employment drug screening, E‑Verify, reference check and a criminal background check. As an employee of CBH, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.

Must be within a reasonable commuting distance. Relocation assistance is not provided.

ADA Statement

CBOH is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. To request a reasonable accommodation for the application or interview process, contact 706-295-6704.

DPH is an Equal Opportunity Employer

Due to the volume of applications received, we are unable to provide information on application status by phone or e‑mail. All qualified applicants will be considered, but may not receive an interview. CBH will contact selected applicants to proceed with the application process. Applicants who are not selected will not receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

BENEFITS

Standard Benefits for Full‑Time Salaried Employees

• In addition to a competitive salary, we offer a generous benefits package that includes a flexible schedule, training opportunities, health insurance, employee retirement plan (ERS GSEPS), deferred compensation, 13 paid holidays, vacation and sick leave, dental, vision, long‑term care, and life insurance.