Bartender - Pool Lounge

Fairmont; New Orleans (LA); On-site; USD 21,000 - 30,000; Full time

Job summary

Fairmont New Orleans is seeking an engaging bartender to provide warm beverage service in a luxury hotel setting. You will prepare cocktails, wines, and non-alcoholic options while guiding guest selections and maintaining impeccable service standards.

The role requires strong knowledge of cocktails and spirits, excellent guest relations, and the ability to work in a fast-paced, high-volume poolside/bar environment. Overnight and weekend shifts may be required.

Qualifications

• Experience bartending in luxury hotel, lounge, or resort setting.
• Strong knowledge of cocktails, spirits, wine, beer, and non-alcoholic beverages.
• Excellent communication and interpersonal skills; guest service focus.
• Ability to work in a high-volume, fast-paced environment and maintain composure.
• Experience with POS systems and cash handling preferred.

Responsibilities

• Provide warm, professional, engaging, and personalized beverage service.
• Welcome guests promptly and anticipate their needs.
• Prepare cocktails and beverages according to established recipes.
• Assist guests with beverage selections and pairings.
• Open and serve wine and champagne when required.
• Maintain bar area cleanliness and organization; coordinate with service staff.

Skills

Bartending

Customer service

Cocktail knowledge

POS / cash handling

Food safety

Education

Food safety certification

Tools

POS Systems

Job description

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.

Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa.

This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.

Job Description

• Provide warm, professional, engaging, and personalized beverage service.
• Welcome and acknowledge guests promptly while anticipating their needs.
• Maintain complete knowledge of all Pool Lounge food and beverage offerings.
• Prepare cocktails and beverages according to established recipes and presentation standards.
• Demonstrate knowledge of spirits, cocktails, wine, champagne, beer, and non-alcoholic beverages.
• Assist guests with beverage selections and provide thoughtful recommendations.
• Maintain knowledge of food offerings to provide appropriate food and beverage pairing recommendations.
• Maintain knowledge of glassware, ingredients, garnishes, preparation methods, and presentation standards.
• Open and properly serve wine and champagne when required.
• Follow all applicable Louisiana alcohol regulations and responsible beverage service procedures.
• Monitor guest consumption and exercise appropriate judgment regarding alcohol service.
• Accurately process guest checks and payments according to hotel procedures.
• Maintain proper cash-handling and credit-card procedures.
• Maintain cleanliness and organization of the bar and surrounding poolside service areas.
• Coordinate with Servers, Barbacks, Runners, Hosts, Culinary, and leadership to ensure seamless service.
• Assist with VIP guests, cabana service, special occasions, private events, and hotel functions.
• Monitor guest needs and communicate requests or concerns promptly to leadership.
• Maintain awareness of poolside guest comfort and promptly communicate safety or operational concerns to appropriate hotel leadership.
• Maintain knowledge of Fairmont New Orleans amenities, outlets, events, and local attractions.
• Participate in pre-shift meetings, beverage tastings, training, and departmental meetings.
• Assist with opening and closing duties, inventory, stocking, cleaning, and side work.
• Follow all food safety, sanitation, health, and pool-area safety procedures.
• Maintain a polished appearance consistent with Fairmont New Orleans standards.
• Uphold Fairmont's luxury hospitality standards and New Orleans sense of place.
• Perform additional duties as assigned.

Qualifications

• Previous bartending experience preferred.
• Luxury hotel, upscale restaurant, resort, pool, cocktail bar, or lounge experience strongly preferred.
• Strong knowledge of cocktails, spirits, wine, beer, and non-alcoholic beverages.
• Excellent communication and interpersonal skills.
• Strong guest service and relationship-building abilities.
• Previous POS and cash-handling experience preferred.
• Alcohol awareness certification preferred.
• Food safety certification required or ability to obtain.
• Ability to remain polished and composed in a high-volume environment.
• Ability to work outdoors for extended periods in warm and humid weather.
• Ability to work flexible schedules including days, evenings, weekends, holidays, and extended shifts.
• Must be legally authorized to work in the United States.
• Must meet applicable Louisiana requirements for alcohol service.

Additional Information

All your information will be kept confidential according to EEO guidelines.