Bartender, Bar 32 - Hilton Cleveland Downtown

Hilton Worldwide, Inc.; Cleveland (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a passionate Bartender to join their dynamic team at Bar 32. This role involves preparing and serving beverages while ensuring exceptional guest service and compliance with regulations. The ideal candidate will thrive in a fast-paced environment, demonstrating strong customer service skills and attention to detail. Join a team that values growth and development, offering you the opportunity to excel in your hospitality career. Enjoy a range of benefits including discounted travel, health insurance, and a supportive work culture that prioritizes your well-being and professional growth.

Benefits

Go Hilton travel program

DailyPay access

Employee stock purchase program

Maternity and parental leave

Debt-Free Education

Flexible shifts

Comprehensive Health Insurance

Mental health resources

Best-in-Class Paid Time Off

401K plan and company match

Qualifications

• Energetic individual with a positive approach to hospitality.
• Experience in customer service and beverage service is essential.

Responsibilities

• Prepare and serve beverages and food to guests.
• Ensure compliance with laws regarding alcohol service.
• Maintain bar stock and quality of beverages.

Skills

Customer Service

Beverage Service

Attention to Detail

Time Management

Tools

Point-of-Sale System

Job description

Job Description - Bartender, Bar 32 - Hilton Cleveland Downtown (HOT0BJJG)

Job Number:

HOT0BJJG

Work Locations

Hilton Cleveland Downtown 100 Lakeside Ave E Cleveland 44113

The Hilton Cleveland Downtown is looking for a Bartender to join our team at Bar 32!

We are seeking an energetic individual who is career driven, with a positive approach to hospitality.

As the ideal candidate, you will:

• Have a solidified knowledge of customer service & beverage service
• Have a detail-oriented approach to your work
• Have previous experience working in a time-sensitive atmosphere

Growing and developing our team into the future leaders of the hospitality world is engrained in our culture. We are excited to provide you with the experience and knowledge that will continue to excel your career!

What will I be doing?

As a Bartender, you would be responsible for preparing beverages and serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet guests and respond to guest inquiries and requests in a timely, friendly and efficient manner
• Mix and garnish beverages according to recipe and portion control standards
• Present and serve beverages to guests
• Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations
• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers
• Stock and maintain the bar to include, but not limited to, beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce
• Cut, store and ensure product quality of all beverage-related perishables
• Respond professionally to inebriated guests, as needed

What are the benefits of working for Hilton?*

• Go Hilton travel program: 100 nights of discounted travel
• Access to your pay when you need it through DailyPay
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
• Flexible shifts and days off
• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
• Mental health resources including free counseling through our Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• 401K plan and company match to help save for your retirement

**Available benefits may vary depending upon property-specific terms and conditions of employment

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!