Banquet Server - Hilton Cleveland Downtown

Hilton Worldwide, Inc.; Cleveland (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Join an established industry player in the hospitality sector as a Banquet Server, where you'll play a vital role in creating memorable experiences for guests. This position involves delivering and serving food and beverages at events, ensuring exceptional service and guest satisfaction. You'll work in a dynamic environment, collaborating with a dedicated team to maintain high standards of hospitality. If you're passionate about providing outstanding service and enjoy working in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• Demonstrated ability to deliver exceptional guest experiences.
• Strong teamwork and communication skills are essential.

Responsibilities

• Set banquet tables according to function specifications.
• Deliver and serve food and beverages to guests efficiently.
• Respond promptly to guest requests to ensure satisfaction.

Skills

Hospitality

Customer Focus

Dependability

Adaptability

Teamwork

Job description

Job Description - Banquet Server - Hilton Cleveland Downtown (HOT0BLTK)

Job Number:

HOT0BLTK

Work Location:

Hilton Cleveland Downtown, 100 Lakeside Ave E, Cleveland, 44113

A Banquet Server is responsible for delivering and serving food and beverage items to banquet guests in a timely, friendly, and efficient manner, contributing to the hotel's goal of outstanding guest service and financial profitability.

What will I be doing?

As a Banquet Server, your responsibilities include:

• Setting banquet tables according to function specifications
• Delivering and serving food and beverages, including meals, condiments, and accompaniments
• Maintaining menu knowledge
• Clearing tables after meals and delivering items to the stewarding area
• Ensuring guest satisfaction throughout service
• Responding promptly and courteously to guest requests
• Assisting team members and other departments to maintain positive working relationships
• Performing side work such as cleaning, stocking, and folding silverware

What are we looking for?

Hilton, founded in 1919, is a leader in the hospitality industry, committed to innovation, quality, and success. We value:

• Hospitality: Delivering exceptional guest experiences
• Integrity: Doing the right thing always
• Leadership: Leading in our industry and communities
• Teamwork: Collaborating effectively
• Ownership: Taking responsibility for actions and decisions
• Now: Acting with urgency and discipline

Additionally, we seek candidates demonstrating:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is a global leader in hospitality, offering a range of accommodations from luxury hotels and resorts to extended-stay and mid-priced hotels. We are dedicated to providing exceptional guest experiences worldwide, guided by our vision to "fill the earth with the light and warmth of hospitality." Our team Members are central to creating memorable hospitality experiences every day.