Bartender

Crowne Plaza Springfield - Convention CTR; Springfield (IL); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated and friendly beverage server to join their dynamic team. In this role, you will provide excellent service by preparing and serving drinks and food to guests, ensuring their satisfaction with every interaction. Your responsibilities will include maintaining the bar's setup, adhering to safety and health standards, and efficiently handling cash transactions. This position offers a supportive environment where you can grow your skills while enjoying perks like meal discounts and a sign-on bonus. If you thrive in a fast-paced setting and enjoy engaging with customers, this opportunity is perfect for you!

Benefits

Sign-On Bonus

Free Meal

401 K

Hotel Discounts

Paid Time Off

Qualifications

• Hold a current Food Handler Card and knowledge of liquor regulations.
• Basic knowledge of food and beverage preparation and service.

Responsibilities

• Serve beverages and food to guests in a friendly manner.
• Maintain bar stock and cleanliness according to health standards.

Skills

Knowledge of liquor regulations

Food Handler Card

Basic food and beverage preparation

Mathematical skills

Basic English writing skills

Manual dexterity

Customer communication

Product labeling comprehension

Menu item promotion

Beverage equipment operation

Education

High School Diploma or equivalent

Job description

Great Opportunity to Work at the Crowne Plaza

*$500 Sign-On Bonus!!!

*Free Meal

*410 K

*Hotel Discounts

*Paid Time Off

Job Summary

To serve beverages and/or food to the guests in a friendly, courteous, and timely manner, resulting in guest satisfaction. Also, to prepare beverages for other servers to supply to guests, and act as cashier for the lounge.

Essential Job Functions

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

1. Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes, and presents drinks using standard ingredient recipes and practicing prudent portion control.
2. Maintains proper and adequate set-up of the bar daily. This includes requisitioning and stocking all beer, wine, spirits, paper products, straws and stirrers, condiments, and produce based on projections from the daily functions sheet.
3. Responsible for maintaining stock, cutting, and storing all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.
4. Receives cash from guests, makes any change needed, verifies the validity of charges, records charges, and ensures vouchers are properly executed to balance all moneys.
5. Locks up and stores all beverages, food, and other equipment items, deposits cash drops, and secures the bank.
6. Responsible for answering the bar phone within three rings and correctly and courteously taking room service orders. Inputs orders into a register at the point of sale and creates a check for each guest and personnel guests, including those served by other beverage servers, to maintain accountability of all beverages served.
7. Performs general cleaning tasks using standard hotel cleaning products as assigned by your supervisor to adhere to health standards.
8. Adheres to all company policies and procedures.
9. Follows safety and security procedures and rules.
10. Knows department fire prevention and emergency procedures.
11. Utilizes protective equipment.
12. Reports unsafe conditions to supervisor.
13. Reports accidents, injuries, near-misses, property damage, or loss to supervisor.
14. Provides for a safe work environment by following all safety and security procedures and rules.
15. All team members must maintain a neat, clean, and well-groomed appearance. (Specific standards outlined in team member handbook).
16. Performs any related duties as requested by supervisor/manager.
17. Assists other Beverage Personnel when needed.

Knowledge, Skills & Abilities

• Knowledge of all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Hold a current Food Handler Card.
• Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages.
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.
• Basic English language writing skills necessary for completion of requisitions and vouchers.
• Sufficient manual dexterity in hands to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock.
• Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to remember, recite, and promote the variety of menu items.
• Ability to operate beverage equipment, e.g., coffee maker.

Physical Demands

• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
• Lifting thirty (30) pounds maximum.
• Constant standing & walking required. Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

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Source: Driftwood Hospitality