Bartender

Phelan Family Brands / Deep Lagoon; Osprey (FL); In loco; USD 17.000 - 28.000; Tempo pieno

Descrizione del lavoro

Phelan Family Brands is seeking a skilled Bartender to prepare and serve alcoholic and non-alcoholic beverages to guests while delivering exceptional customer service. The role emphasizes accuracy, positive guest interactions, and adherence to company recipes.

Responsibilities include building drinks, handling payments, upselling items, and maintaining a clean bar area. This on-site position requires knowledge of standard drinks and the ability to interact with guests in a friendly, efficient

Competenze

• Thorough knowledge of bartending, bar terminology, and standard recipes.
• Ability to build drinks and pour drafts accurately.
• Strong customer service orientation and a positive demeanor.

Mansioni

• Prepare alcoholic beverages per company recipes and serve to guests.
• Sell and serve food and beverages while delivering best-in-class service.
• Maintain bar cleanliness and reset bar area quickly.
• Check guest IDs to ensure 21+ before serving alcohol.
• Handle payments and give correct change.
• Upsell drinks and menu items to guests.
• Communicate guest feedback to management to ensure satisfaction.
• Take to-go orders when applicable and ensure accuracy.

Conoscenze

Bartending knowledge

Customer service

Upselling skills

POS proficiency

Strumenti

POS system

Descrizione del lavoro

Phelan Family Brands is a family owned and locally operated restaurant group and we are currently seeking to add more amazing people to our team. At Phelan Family Brands we believe providing our team with a top-notch work environment and room for growth. We are seeking a skilled and enthusiastic Bartender to join our team. As a Bartender, you will be responsible for preparing and serving alcoholic and non-alcoholic beverages to our customers while providing exceptional customer service. Your role will be crucial in creating a welcoming and enjoyable atmosphere for our patrons.

Job Summary:

Primary responsibility is to properly prepare alcoholic beverages as per company spec recipes to guests and in a service bar application. Sell and serve food and beverages to our guests and to deliver our companies best in class service throughout the entire guest experience.

Duties / Responsibilities/ Job requirements:

• Bartenders must have a through working knowledge of bartending to include bar terminology and the most common and essential drink recipes.
• Bartenders must understand the basic rules of bartending, including how to correctly “build a drink”, suggest wine and properly pour a draft beer.
• Bartenders must at all times maintain an outgoing and positive personality.
• Have complete knowledge of this restaurant’s food and beverage menu.
• Must have the ability to serve the entire bar and or bar tables while meeting or exceed this companies Best in Class Standards.
• Ability to consistently up sell alcohol and food items.
• Able to use a computer to ring orders on a check.
• Able to interact with guests in a consistent friendly and fast manner.
• Able to accept different types of payment and make change.
• Maintain specific side-work and ensure the total cleanliness and smooth operation of the bar area. Ability to clear and reset the bar and bar tables quickly.
• Ability to correctly check identification of guests to ensure guests are at least 21 years of age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.
• If consuming alcoholic beverages, observe guest’s behavior, count number of drinks served, and if the bartender feels they should not drive, always inform management.
• All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
• Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• Communicates with Managers to inform them of any unhappy guest.
• Takes, fills to go orders, and checks for accuracy if applicable.