Bartender

Casa de Montecristo; Nashville (TN); On-site; USD 2,066,000 - 3,444,000; Full time

Job summary

Casa de Montecristo Nashville is seeking a skilled bartender to deliverWorld-class guest experiences in our bar, lounge and dining areas. You will build relationships, promote products, and help the team meet sales goals while maintaining liquor knowledge and stock control.

Excellent customer service, flexibility for nights and weekends, and adherence to SOPs and local regulations are essential in this role.

Qualifications

• Previous bartending experience required.
• POS and/or computer skills needed.
• Knowledge of wine, liquor and spirits; bartender certification is a plus.
• Maintain licenses and certifications as required by state.

Responsibilities

• Provide a world-class guest experience in the bar, restaurant, lounges and location.
• Build relationships with customers and communicate product features and promotions.
• Drive sales and KPIs as part of a team.
• Develop and maintain strong knowledge of Casa de Montecristo products.
• Assist in store operations: pouring, stock control and maintenance.
• Follow SOPs and state/local regulations.
• Maintain brand image and safe environment.
• Other duties as assigned

Skills

Bartending experience

POS skills

Customer service

Wine and spirits knowledge

Flexible schedule

Interpersonal skills

Team player

Work ethic

License maintenance

Tools

POS systems

Inventory/stock software

Job description

Casa de Montecristo gives the adult cigar consumer the premier cigar experience, featuring large selections of premium cigars, modern lounges, walk-in humidors and full bars across the multiple locations in the United States.

The Bartender is responsible for delivering cultivating strong guest relationships and delivering operational excellence of a Casa de Montecristo location, as part of a team that achieves high standards of results.

• Provide a world-class guest experience in the bar, restaurant, smoking lounges and overall location through exemplary service and selling skills. Serves as a Casa de Montecristo brand ambassador.
• Build relationships with customers. Proactively and effectively communicate product features and benefits, as well as promotional information.
• Demonstrate a tenacious drive for results. Accountable for becoming a trusted, successful expert in the bar and consistently work as part of a team to exceed sales and KPI goals.
• Develop and maintain strong knowledge of Casa de Montecristo products.
• Assists in the complete operations of the store, including accurate pouring, stock control and product maintenance.
• Performs all functions to effectively execute corporate initiatives in a timely, efficient and resource-wise manner.
• Follows all Casa de Montecristo policies and standard operating procedures (SOPs) as well as state and local regulations.
• Maintains visual and cleanliness standards to support the brand image. Ensures a comfortable, responsible and safe environment.
• Other duties as assigned
• Previous bartending experience required.
• POS and/or computer skills needed
• Knowledge of wine, liquor and spirits. Bartender certification a plus (or required if applicable)
• Ability to work a flexible schedule (night, weekends, holidays)
• Exceptional interpersonal skills
• Hands on team player with a strong work-ethic
• Maintain license and certifications as required by state.
• Passionate and persistent about a delivering a stellar guest experience.
• A track record of meeting challenging sales and operational goals
• Demonstrated flexibility and emotional intelligence to adapt to a frequently changing business conditions with energy and accountability.

Work Environment/Conditions

While performing the duties of this job, the employee is regularly exposed to smoke or airborne particles. The employee is occasionally exposed to wet and/ or humid conditions. The noise level in the work environment is usually moderate.

Physical Demands

While performing the duties of this job, the employee is regularly required to stand; walk; use hands, reach with hands and arms; and talk or hear. The employee frequently is required to climb or balance and stoop, kneel or sit; the employee must frequently lift and/ or move up to 35 pounds. Specific vision abilities required by this job include the ability to adjust focus.

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