Bartender

Uptown Alley; Midlothian (VA); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Fun work environment

Culture & events

401k & Roth IRA

Competitive salary & bonus

Generous PTO

Flexible schedule

Health & vision insurance

Professional development

Job summary

Uptown Alley is seeking an experienced bartender to deliver exceptional guest service, craft cocktails, and maintain a welcoming bar atmosphere. You will contribute to a positive guest experience and the reputation of Uptown Alley as a vibrant dining and entertainment venue.

The role emphasizes upselling, knowledge of menus, safety compliance, and collaboration with the management team and FOH/BOH staff. On-site location with flexible hours.

Qualifications

• Certifications in food safety and alcohol handling required.
• High school diploma or GED required.
• Must be physically able to stand for long periods and lift heavy objects in a hot kitchen environment.

Responsibilities

• Upselling and revenue generation.
• Payment processing.
• Compliance and safety.
• Problem resolution.
• Menu knowledge.
• Training and development.
• Customer satisfaction.

Skills

Customer Service orientation

Communication skills

Attention to detail

Self-starter

Spanish (Desirable)

English

De-escalation (Desirable)

Education

ServSafe / food safety and alcohol training certifications

High school diploma or GED

Tools

POS Systems

Reservation Systems

Job description

Benefits:

• Fun and Exciting Work Environment
• Culture & Community - engaging team events, monthly team recognition
• 401k, Roth IRA
• Financial Security - competitive salary, incentive bonus structure
• Generous Paid Time Off Policies
• Work-Life Balance - Flexible working schedule
• Health & Wellbeing - company sponsored health and vision insurance
• Professional Development

Role Purpose:

Overall, the role purpose of a bartender is to create a positive and enjoyable experience for guests by providing exceptional customer service, crafting delicious and creative drinks, and maintaining a welcoming and inviting atmosphere at the bar. Bartenders are essential members of the Uptown Alley team, contributing to the overall success and reputation of the establishment.

Key Responsibilities:

• Strategic and Financial Responsibilities
  • Upselling and Revenue Generation
  • Payment Processing
• Operational Responsibilities
  • Compliance and Safety
  • Problem Resolution
  • Menu Knowledge
• Staff Management
  • Training and Development
• Customer Service Responsibilities
  • Customer Satisfaction

Education & Qualifications:

• Certifications in food safety and sanitation, such as ServSafe or Safe Food Handling and alcohol training.
• Highschool or GED equivalent.
• Physical Stamina and Endurance-ability to stand for long periods, lift heavy objects, and perform repetitive tasks in a hot and demanding kitchen environment

Experience:

• Bartenders should have prior experience working as bartenders in a restaurant or hospitality setting.
• They should have a strong understanding of front-of-house operations, including customer service techniques, order taking, and making cocktails.
• Desirable - Previous experience in a high volume restaurant.

Skills & Competencies:

• Customer Service orientation
• Communication skills
• Attention to detail
• Technological Proficiency
  • POS Systems
  • Reservation Systems

Personal Qualities:

• Self starter- driven and motivated work ethic, the ability to be resilient, the ability to be adaptable, empathy, ability the strategic thinker, collaborative, customer focused, results-driven
• Desirable - Ability to deescalate tense situations if necessary

Languages:

• English
• Desirable - Spanish

Department: Operations/Culinary

Location: On-Site

Travel Required: No

Working Pattern: Monday-Friday, Weekends, Nights, Holidays

Reports To: General Manager/AGM

Collaborates With: Management Team, Administrative Support

Supports & Engages With: FOH, BOH