Server

Uphoff Ventures, LLC; Manassas (VA); On-site; USD 5,700 - 8,100; Full time

Benefits offered by this job

Fun Work Environment

Culture & Community

401k

Incentive Bonus

Paid Time Off

Flexible Schedule

Health Insurance

Professional Development

Job summary

Uptown Alley is seeking a friendly, guest-focused server to deliver outstanding hospitality in a high-energy dining environment. You will take orders, upsell menu items, process payments, and help manage seating to maximize guest satisfaction. Candidates should have food-safety knowledge, a HS diploma, and the stamina to work a fast-paced shift.

English required; Spanish a plus. This on-site role offers competitive tips, benefits, and opportunities for professional growth.

Qualifications

• Certifications in food safety and sanitation, such as ServSafe or Safe Food Handling.
• High School Diploma or Equivalent.
• Ability to stand for long periods, lift heavy objects, and perform repetitive tasks in a hot, demanding kitchen environment.

Responsibilities

• Upsell and revenue generation during service.
• Process payments accurately and efficiently.
• Manage table turnover and optimize seating.
• Ensure compliance with safety standards.
• Resolve guest issues promptly.
• Maintain up-to-date menu knowledge.
• Ensure overall customer satisfaction.

Skills

Customer Service Orientation

Communication Skills

Attention to Detail

Technological Proficiency

Spanish (Desirable)

Education

ServSafe/Safe Food Handling certification

High School Diploma or Equivalent

Physical Stamina & Endurance

Tools

POS Systems

Reservation Systems

Job description

Benefits:

• Fun and Exciting Work Environment
• Culture & Community - engaging team events, monthly team recognition
• 401k, Roth IRA
• Financial Security - competitive salary, incentive bonus structure
• Generous Paid Time Off Policies
• Work-Life Balance - Flexible working schedule
• Health & Wellbeing - company sponsored health and vision insurance
• Professional Development

Role Purpose

The purpose of a server at Uptown Alley is to provide excellent customer service and ensure that guests have an enjoyable dining experience.

Key Responsibilities

• Strategic and Financial Responsibilities
  • Upselling and Revenue Generation
  • Payment Processing
  • Table Turnover and Seating Optimization
• Operational Responsibilities
  • Compliance and Safety
  • Problem Resolution
  • Menu Knowledge
• Customer Service Responsibilities
  • Customer Satisfaction

Education & Qualifications

• Certifications in food safety and sanitation, such as ServSafe or Safe Food Handling
• High School Diploma or Equivalent
• Physical Stamina and Endurance-ability to stand for long periods, lift heavy objects, and perform repetitive tasks in a hot and demanding kitchen environment

Experience

• Servers should have prior experience working as servers in a restaurant or hospitality setting
• Strong understanding of front-of-house operations, including customer service techniques, order taking, and table service
• Desirable - Previous experience in a high volume restaurant

Skills & Competencies

• Customer Service Orientation
• Communication Skills
• Attention to Detail
• Technological Proficiency
  • POS Systems
  • Reservation Systems

Personal Qualities

• Self starter- driven and motivated work ethic, the ability to be resilient, the ability to be adaptable, empathy, ability the strategic thinker, collaborative, customer focused, results-driven.

Languages

• English
• Desirable - Spanish

Department: Operations/Culinary

Location: On-Site

Travel Required: No

Working Pattern: Monday-Friday, Weekends, Nights, Holidays

Reports To: General Manager/AGM

Collaborates With: Management team, Administrative support

Supports & Engages With: FOH, BOH

Pay: $5 /hour plus tips