Bartender

Hawks Cay Resort; Marathon (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Hawks Cay Resort in Marathon, FL is seeking an experienced bartender to greet guests, mix drinks, and provide friendly service in a busy resort bar. You will maintain bar cleanliness, stock, and beverage preparation while ensuring guests have a memorable experience.

Join a dynamic team and contribute to guest satisfaction by delivering quality beverages, adhering to safety standards, and upselling cocktails and beers in a fast-paced setting.

Qualifications

• Customer service experience in bar or restaurant.
• Knowledge of beverage and cocktail preparation.
• Ability to work flexible shifts, including evenings and weekends.

Responsibilities

• Greet customers, take drink/food orders, create/serve alcoholic and non-alcoholic beverages including cocktails and beer.
• Assist and approach all guests in a sincere, courteous, and service-oriented manner, and whenever possible, go the extra mile to ensure total guest satisfaction.
• Learn and use guest’s name to address them. Remember regular guest’s favorite drinks.
• Thoroughly and correctly set up the bar prior to opening; make sure bar is clean before and at the end of shift according to operational policies and standards to ensure guest comfort and satisfaction.
• Completes necessary side-work as per schedule, this includes stocking and organizing all liquor, juices, glassware, paper, wines, cut fruit, etc.
• Answer guest’s questions regarding menu items and beverages served, their garnish, contents, and preparation methods confidently and accurately.
• Utilize suggestive selling techniques to increase check averages.
• Complete and maintain up-to-date alcohol serving class, such as TIPS and/or other state approved classes.
• Check guest order prior to serving to ensure that appearance, temperature, and portions are correct.
• Assist in maintaining beverage cost by reducing unnecessary waste.
• Conduct and be aware of inventory at all times and requisition daily supplies as needed to ensure efficient operations.
• Take orders accurately and follow proper cashiering functions by completing/closing guest checks and submitting information into POS system.

Skills

Guest interaction

Suggestive selling

Cash handling

Food service

Teamwork

Education

High school diploma

Tools

POS system

Bar setup

Job description

• Greet customers, take drink/food orders, create/serve alcoholic and non-alcoholic beverages including cocktails and beer.
• Assist and approach all guests in a sincere, courteous, and service-oriented manner, and whenever possible, go the extra mile to ensure total guest satisfaction.
• Learn and use guest’s name to address them. Remember regular guest’s favorite drinks.
• Thoroughly and correctly set up the bar prior to opening; make sure bar is clean before and at the end of shift according to operational policies and standards to ensure guest comfort and satisfaction.
• Completes necessary side-work as per schedule, this includes stocking and organizing all liquor, juices, glassware, paper, wines, cut fruit, etc.
• Answer guest’s questions regarding menu items and beverages served, their garnish, contents, and preparation methods confidently and accurately.
• Utilize suggestive selling techniques to increase check averages.
• Complete and maintain up-to-date alcohol serving class, such as TIPS and/or other state approved classes.
• Check guest order prior to serving to ensure that appearance, temperature, and portions are correct.
• Assist in maintaining beverage cost by reducing unnecessary waste.
• Conduct and be aware of inventory at all times and requisition daily supplies as needed to ensure efficient operations.
• Take orders accurately and follow proper cashiering functions by completing/closing guest checks and submitting information into POS system.

Responsibilities

• Greet customers, take drink/food orders, create/serve alcoholic and non-alcoholic beverages including cocktails and beer.
• Assist and approach all guests in a sincere, courteous, and service-oriented manner, and whenever possible, go the extra mile to ensure total guest satisfaction.
• Learn and use guest’s name to address them. Remember regular guest’s favorite drinks.
• Thoroughly and correctly set up the bar prior to opening; make sure bar is clean before and at the end of shift according to operational policies and standards to ensure guest comfort and satisfaction.
• Completes necessary side-work as per schedule, this includes stocking and organizing all liquor, juices, glassware, paper, wines, cut fruit, etc.
• Answer guest’s questions regarding menu items and beverages served, their garnish, contents, and preparation methods confidently and accurately.
• Utilize suggestive selling techniques to increase check averages.
• Complete and maintain up-to-date alcohol serving class, such as TIPS and/or other state approved classes.
• Check guest order prior to serving to ensure that appearance, temperature, and portions are correct.
• Assist in maintaining beverage cost by reducing unnecessary waste.
• Conduct and be aware of inventory at all times and requisition daily supplies as needed to ensure efficient operations.
• Take orders accurately and follow proper cashiering functions by completing/closing guest checks and submitting information into POS system.

Physical Requirements

• Physical stamina: Bartenders spend hours on their feet walking and standing while preparing drinks and serving customers.
• Physical strength: Bartenders should be able to lift and carry heavy cases of liquor, beer, and other bar supplies—cases that often weigh up to 50 pounds.
• Good physical condition: Bartenders must be in good physical condition in order to stand comfortably for long periods of time and to lift heavy cases of beverages or kegs of beer.
• Pleasant personality: Because they deal with the public, they must have a pleasant personality.