Bartender

Hotel Lucine; Galveston (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

Hotel Lucine in Galveston, TX seeks a friendly lounge bartender/server to greet guests professionally and deliver attentive service.

You will maintain a clean, organized lounge, know the beverage menu, upsell items, and accurately process orders at the POS while ensuring guest satisfaction. You will handle cash, balance sales at shift end, and follow health and safety guidelines. Experience with alcohol service and tipping etiquette is a plus.

Responsibilities

• Engage guests in a professional manner with a warm greeting
• Assist in maintaining cleanliness, upkeep, organization and maintenance of the lounge space
• Demonstrate a thorough knowledge of food and beverage products, menus, additions and promotions; answer all questions about beverages and food; assess their needs and preferences to make suggestions
• Up-sell/suggestively sell food and beverages by describing each item in an appealing way to increase check average and broaden guest' experience
• Accurately ring in orders on POS (Point of sales) quickly, in proper sequence and use appropriate charges
• Assure needs of guests are continually being met in a courteous and professional manner throughout the duration of their visit
• Maintain food and beverage control (i.e., liquor portion control, age verification); follow guidelines and practices outlined in TIPs training
• Measure and mix beverages as ordered, in accordance with company procedures and policies
• Follow alcohol awareness procedures for preventing and handling intoxicated guests
• Stock the bar, polish glasses, fill ice bins, clean, and tasks necessary for smooth operation and guest service
• Promptly prepare bills for items ordered, collect and process payments, enter into POS system, make change correctly, and make charge transactions accurately
• Handle house bank and follow all cash handling procedures
• Reconcile and balance all sales transactions at the end of each shift; generate closing reports
• Arrange bottles, glasses and bar items in an attractive manner which meets our standards
• Pass all required job-related tests
• Properly wash glassware using bar sinks/and or dishwashers
• Safely use appropriate cleaning compounds and chemicals; comply with health and safety regulations, policies, procedures

Job description

• Engage guests in a professional manner with a warm greeting
• Assist in maintaining cleanliness, upkeep, organization and maintenance of the lounge space
• Demonstrate a thorough knowledge of food and beverage products, menus, additions and promotions; answer all questions about beverages and food; assess their needs and preferences to make suggestions
• Up-sell/suggestively sell food and beverages by describing each item in an appealing way to increase check average and broaden guest' experience
• Accurately ring in orders on POS (Point of sales) quickly, in proper sequence and use appropriate charges
• Assure needs of guests are continually being met in a courteous and professional manner throughout the duration of their visit
• Maintain food and beverage control (i.e., liquor portion control, age verification); follow guidelines and practices outlined in TIPs training
• Measure and mix beverages as ordered, in accordance with company procedures and policies
• Follow alcohol awareness procedures for preventing and handling intoxicated guests
• Stock the bar, polish glasses, fill ice bins, clean, and tasks necessary for smooth operation and guest service
• Promptly prepare bills for items ordered, collect and process payments, enter into POS system, make change correctly, and make charge transactions accurately
• Handle house bank and follow all cash handling procedures
• Reconcile and balance all sales transactions at the end of each shift; generate closing reports
• Arrange bottles, glasses and bar items in an attractive manner which meets our standards
• Pass all required job-related tests
• Properly wash glassware using bar sinks/and or dishwashers
• Safely use appropriate cleaning compounds and chemicals; comply with health and safety regulations, policies, procedures