Food Server (Ling & Louie’s)

Gila River Gaming Enterprises; Chandler (AZ); Sur place; USD 14 000 - 20 000; Temps partiel

Résumé du poste

Wild Horse Pass Resort and Casino in Chandler, AZ is hiring a part-time Food & Beverage Service team member on-site. The role pays $12.15 per hour plus tips and requires strong guest service skills in a fast-paced setting.

The successful candidate will answer questions about the menu, maintain knowledge of offerings, and uphold policies. A high school diploma and hospitality experience are preferred, with required trainings provided.

Qualifications

• High School Diploma or equivalent preferred.
• Experience working in a fast-paced, high-volume bar, restaurant or nightclub is preferred.
• In-depth wine and alcohol knowledge preferred.
• Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, BBP and other trainings.
• GILA WAY: Greet, Interact, Listen, Appreciate.
• Excellent guest service skills, strong telephone etiquette, and ability to follow up with minimal supervision.
• Ability to work well with guests and team members.
• Knowledge of Enterprise Policies and regulations within a year.

Responsabilités

• Promotes and provides excellent guest service experiences to guests.
• Answers menu or beverage questions posed by guests.
• Maintains knowledge of the dining or beverage menu and any special items being offered.
• Observes guests and anticipates needs and completes all steps of service as assigned.
• Builds and maintains knowledge of food and beverage offerings or beverage offerings to ensure all questions answered appropriately and accurately.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects and duties as assigned.

Connaissances

Guest service

Telephone etiquette

Communication skills

Teamwork

Multitasking

GILA WAY adherence

Formation

High school diploma or equivalent

Description du poste

Wild Horse Pass Resort and Casino
Chandler, AZ 85226, USA

• On-site
• Food & Beverage Service
• Part-Time
• Requisition #: FOODS005303

Description

Closing Date: November 16th, 2026 at 4:00 PM

Pay Rate: $12.15 per hour plus tips

Essential Duties and Responsibilities:

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Answers menu or beverage questions posed by guests.
• Maintains knowledge of the dining or beverage menu and any special items being offered.
• Observes guests and anticipates needs and completes all steps of service as assigned.
• Builds and maintains knowledge of food and beverage offerings or beverage offerings to ensure all questions answered appropriate and accurately.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects and duties as assigned

Skills/ Requirements

• High School Diploma or equivalent preferred.
• Experience working in a fast-paced, high volume bar, restaurant or nightclub is preferred.
• In-depth wine and alcohol knowledge preferred.
• Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
• Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
• Must possess excellent guest service skills, strong telephone etiquette, and be aself-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.

Education

Preferred

High School/GED or better.

Experience

Preferred

In-depth wine and alcohol knowledge preferred.

Experience working in a fast-paced, high volume bar, restaurant or nightclub is preferred.

Licenses & Certifications

Required

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.