Food Server

Playatgila; Chandler (AZ); On-site; USD 14,000 - 20,000; Full time

Job summary

Wild Horse Pass Resort and Casino in Chandler, AZ is seeking a guest-facing team member for a fast-paced bar/restaurant role. The position pays $12.15 per hour plus tips and requires a high school diploma and strong guest service skills.

Responsibilities include answering questions, maintaining menu knowledge, greeting guests, and ensuring accurate service. Applicants must work with minimal supervision and meet health and safety requirements.

Qualifications

• High School Diploma or equivalent preferred.
• Experience in fast-paced, high-volume bar/restaurant/nightclub preferred.
• In-depth wine and alcohol knowledge preferred.
• Must acquire and maintain required certifications.
• Excellent guest service and communication skills.

Responsibilities

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Answers menu or beverage questions posed by guests.
• Maintains knowledge of the dining or beverage menu and any special items being offered.
• Observes guests and anticipates needs and completes all steps of service as assigned.
• Builds and maintains knowledge of food and beverage offerings to answer questions accurately.
• Maintains a dependable work attendance record with punctuality.
• Performs other special projects and duties as assigned.

Skills

Guest service

Communication skills

Multitasking

GILA WAY

Telephone etiquette

Education

High School diploma

Job description

Wild Horse Pass Resort and Casino
Chandler, AZ 85226, USA

Description

Closing Date: November 16th, 2026 at 4:00 PM

Pay Rate: $12.15 per hour plus tips

Essential Duties and Responsibilities:

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Answers menu or beverage questions posed by guests.
• Maintains knowledge of the dining or beverage menu and any special items being offered.
• Observes guests and anticipates needs and completes all steps of service as assigned.
• Builds and maintains knowledge of food and beverage offerings or beverage offerings to ensure all questions answered appropriate and accurately.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects and duties as assigned

Skills/ Requirements

• High School Diploma or equivalent preferred.
• Experience working in a fast-paced, high volume bar, restaurant or nightclub is preferred.
• In-depth wine and alcohol knowledge preferred.
• Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
• Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
• Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.

Education

Preferred

High School/GED or better.

Experience

Preferred

In-depth wine and alcohol knowledge preferred.

Experience working in a fast-paced, high volume bar, restaurant or nightclub is preferred.

Licenses & Certifications

Required

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.