Barista Trainer & Coffee Service Leader

Macy's; Paramus (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Health and wellness coverage

401(k) match

Paid time off

Job summary

Macy's is hiring a Barista Trainer to support the Starbucks Manager in delivering a safe, profitable Starbucks operation that aligns with company standards. This full-time role involves leading shifts, training colleagues, and upholding quality and service standards across coffee and pastry offerings.

You will work a flexible schedule including weekends, with opportunities to contribute to merchandising, inventory, and customer experience.

Qualifications

• High School Diploma or equivalent required.
• 1-2 years related experience.
• Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Follows and ensure team follows Food Division Standards and Best Practices.
• During shift, provides leadership and directs associates in providing food products and exceptional customer service.
• Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards.
• Follows Starbucks merchandising, product presentations and signing standards.
• Ensure team meets speed of service standards.
• Monitor food quality using Starbucks checklists.
• Demonstrate a positive role model for Starbucks Simply Service Steps.
• Support a strong working relationship with store management.

Skills

Leadership

Customer service

Flexible schedule

Education

High School Diploma or equivalent

Tools

Cash register

Handheld devices

Job description

Macy's is hiring a Barista Trainer to support the Starbucks Manager in delivering a safe, profitable Starbucks operation that aligns with company standards. This full-time role involves leading shifts, training colleagues, and upholding quality and service standards across coffee and pastry offerings.

You will work a flexible schedule including weekends, with opportunities to contribute to merchandising, inventory, and customer experience.