Barista: Craft Coffee & Customer Experience

Macy's; Cherry Hill Township (NJ); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is hiring a Barista to prepare and serve Starbucks beverages with care and hospitality in a fast-paced store environment. You will follow Starbucks standards, maintain a clean station, and engage customers with knowledge of drinks and pastries.

Full-time colleagues are scheduled 30+ hours, with weekend shifts; training and benefits are provided. Join Macy's team and contribute to memorable customer experiences and the Macy's story.

Qualifications

• 1-2 years related experience preferred.
• Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Demonstrate current and working knowledge of drip coffee, cold beverage, espresso bar, and pastry stations.
• Follows company standards and maintains work area and equipment in accordance with Health Department standards.
• Follows Starbucks Simple Service Steps and Magic Selling skills providing an exceptional customer experience.
• Educate, sample, and serve customers craveable food and beverage products.
• Opens and/or closes area following appropriate checklist, verifies completion with Manager on Duty prior to leaving the area.
• Maintains PAR stock levels and standards in product presentations.
• Produce and present freshly prepared products following Starbucks recipes while meeting speed of service standards.
• Follows Starbucks merchandising and signing standards.
• Maintain personal hygiene and professional dress code to comply with company, Starbucks, and Health Department standards.
• Perform other duties as needed
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Skills

Customer service

Flexible schedule

Reading instructions

Tools

Cash register

Job description

Macy's is hiring a Barista to prepare and serve Starbucks beverages with care and hospitality in a fast-paced store environment. You will follow Starbucks standards, maintain a clean station, and engage customers with knowledge of drinks and pastries.

Full-time colleagues are scheduled 30+ hours, with weekend shifts; training and benefits are provided. Join Macy's team and contribute to memorable customer experiences and the Macy's story.