Barista: Craft Coffee & Customer Experience Pro

Bloomingdale's Inc.; Pittsburgh (Allegheny County); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's Inc. is seeking a Barista to prepare Starbucks beverages and pastries, serving with warmth and knowledge, and delivering exceptional customer care according to brand standards.

Full‑time schedule typically includes 30+ hours weekly with weekend shifts; training provided; you will maintain station cleanliness, operate POS, and engage with customers in a fast-paced retail cafe setting.

Qualifications

• 1–2 years related experience preferred.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedural manuals.
• Ability to work a flexible schedule with retail hours, including weekends and holidays.

Responsibilities

• Demonstrate knowledge of drip coffee, espresso bar, and pastry stations.
• Follow Health Department standards and maintain clean work area and equipment.
• Provide Starbucks service steps and sell products with strong customer focus.

Skills

Retail experience

Customer service

Flexibility

Tools

Cash register

POS system

Handheld devices

Job description

Macy's Inc. is seeking a Barista to prepare Starbucks beverages and pastries, serving with warmth and knowledge, and delivering exceptional customer care according to brand standards.

Full‑time schedule typically includes 30+ hours weekly with weekend shifts; training provided; you will maintain station cleanliness, operate POS, and engage with customers in a fast-paced retail cafe setting.