Barista Team Lead: Create Memorable Guest Experience

Raley's; Carefree (AZ); On-site; USD 32,000 - 40,000; Full time

Job summary

Bashas' in Carefree, AZ is seeking a fearless and accountable Asst. Barista Team Lead to oversee front-end tasks and help deliver the Bashas' Starbucks experience.

You will ensure prompt service, quality beverages, and a clean, welcoming store environment while leading a small team and coaching new members to perform with excellence.

If you are energetic, detail-oriented and customer-focused, join us to provide memorable experiences for Bashas' customers.

Qualifications

• Friendly and customer service oriented.
• Self-motivated with high attention to detail and presentation.
• Skills to communicate effectively with coworkers and customers.
• Ability to work independently, effectively manage time and multitask in a fast-paced environment.
• Ability to read, understand and follow through on verbal and written directions.
• MUST BE 18 years of age.

Responsibilities

• An Asst. Barista Team Lead is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customer service.
• Observe and support all store rules and company policies.
• Ensure compliance with safety regulations, heath department and weights and measures requirements.
• Deliver legendary customer service to all customers by acting with a 'customer comes first' attitude and connecting with the customer. Discover and respond to customer needs.
• Provide quality beverages, whole beans, and food products consistently for all customers by adhering to all recipe and presentation standards. Follow health, safety and sanitation guidelines for all products.
• Act with integrity, honesty, and knowledge that promote the culture, values, and the mission of both Bashas’ and Starbucks. Maintain a calm exterior presence during periods of high volume or unusual events to maintain a clean and comfortable store environment.
• Anticipate customer and store needs.
• Follow Bashas’ operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all members.
• Maintain a clean and organized workspace so that members can locate inventory and product as needed.
• Recognize and reinforce individual and team accomplishments.
• Assist with new member training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Maintain regular and consistent attendance and punctuality.
• All other related duties as assigned.

Skills

Friendly customer service

Attention to detail

Communication

Time management

Reading/comprehension

Attendance & reliability

Age 18+

Job description

Bashas' in Carefree, AZ is seeking a fearless and accountable Asst. Barista Team Lead to oversee front-end tasks and help deliver the Bashas' Starbucks experience.

You will ensure prompt service, quality beverages, and a clean, welcoming store environment while leading a small team and coaching new members to perform with excellence.

If you are energetic, detail-oriented and customer-focused, join us to provide memorable experiences for Bashas' customers.