Barista Supervisor (Temp)

NC State University; Raleigh (NC); On-site; USD 19,286 - 24,796; Part time

Benefits offered by this job

Opportunities for advancement

Free attendance at non-revenue generating sporting events

Job summary

NC State University is seeking a Temporary Barista Supervisor for NC State Dining. The role involves providing exceptional customer service and preparing beverages like espresso and smoothies while ensuring compliance with health guidelines.

This position requires effective communication and the ability to work under pressure, alongside supervising Baristas. A High School Diploma or equivalent is required, and previous coffee shop experience is preferred.

Qualifications

• Demonstrated ability to provide exemplary customer service in a fast-paced setting.
• Ability to follow health and safety guidelines to maintain sanitation ratings.
• Experience with credit card transactions and cash handling.

Responsibilities

• Prepare and serve quality beverages and food products while adhering to standards.
• Process transactions accurately and follow revenue handling procedures.
• Supervise and coordinate the activities of Baristas.

Skills

Outstanding customer service

Ability to work in a fast-paced environment

Effective communication

Adaptability

Education

High School Diploma or equivalency

Job description

Temporary Barista Supervisor

NC State Dining is seeking enthusiastic individuals to join our Pack as a Temporary Barista Supervisor. Successful candidates may work in a dining hall, retail operation, food court, or restaurant setting.

Essential Job Duties

• Provide exemplary customer service to every guest.
• Prepare quality beverages, such as espresso‑based beverages, shakes, and smoothies, and other drinks and food products consistently by adhering to all recipe and presentation standards while following all health, safety, and sanitation guidelines.
• Accurately process transactions through the POS (point of sale) by following NC State Dining revenue handling procedures.
• Perform necessary cleaning tasks in accordance with maintaining a Grade “A” Sanitation rating.
• Assist in receiving and stocking store merchandise.
• Assist with opening and closing duties of the unit as assigned by the supervisor.
• Supervise and coordinate the activities of Baristas.
• Other duties as assigned to ensure NC State Dining business needs are met. Position may be asked to assist in other locations as necessary.

Other Responsibilities

• Be an ambassador for NC State Dining and the university as a whole and enrich the quality of life for the campus community and support student success.
• Work as a cohesive team member and play an integral part in creating a positive work environment.

Work Schedule

Work schedule varies depending on location. Varying shifts are available between the hours of 7:30 am – 9:30 pm. Shifts may rotate.

Qualifications and Preferences

• High School Diploma or equivalency.
• Demonstrated possession of the competencies necessary to perform the work will also be considered.

Required Skills

• Ability to work in a fast‑paced, high‑volume work environment.
• Provide outstanding customer service, including the ability to remain professional and respectful under pressure when dealing with difficult situations.
• Communicate effectively with customers, supervisors, and peers.
• Contribute to maintaining a Grade A sanitation rating of 95 % or better.
• Ability to follow written and/or verbal instructions, and complete all tasks with excellence.
• Accurately process credit card and One Card transactions.
• Ability to adapt to the changing customer volume level with a sense of urgency.
• Ability to work well as part of a team.
• Computer skills including the ability to learn new department‑specific software.
• This position requires standing for long periods of time, walking, bending, twisting, pulling and pushing. Because of the nature of a food service operation and working in a kitchen, you must be able to work in extremely hot and cold conditions.
• Must be able to lift up to 30 lb with or without reasonable accommodation.

Preferred Experience

• Previous experience in a coffee shop is a plus.

Benefits and Opportunities

This is an hourly position that includes a State‑required 32‑day break at the end of 11 months. Superior work performance may provide an opportunity to renew employment and/or advance into a benefits‑eligible permanent position. Attend non‑revenue generating sporting events for free.

Equal Opportunity Statement

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability‑related accommodations in the application and interview process are welcome to contact 919‑513‑0574 to speak with a representative of the Office of Equal Opportunity.

Background Check Requirement

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.