Barista Supervisor (Temp)

North Carolina State University; Raleigh (NC); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Health insurance

Career development

Free admission to events

Childcare discounts

Job summary

North Carolina State University seeks a temporary Barista Supervisor to ensure top‑notch beverages and customer service across dining facilities. The role includes opening/closing duties, barista supervision, POS transactions, and maintaining sanitation standards. Shifts vary between 7:30 am and 9:30 pm and may rotate.

The position emphasizes supervision of baristas, fast service, and adherence to health and safety guidelines in a high‑volume environment.

Qualifications

• High School Diploma or equivalent.
• Experience in a coffee shop or retail café is a plus.
• Supervisory experience is a plus.
• ServSafe certification is a plus.

Responsibilities

• Provide exemplary customer service to every guest.
• Prepare, present, and serve beverages and related food products to recipes and standards.
• Process transactions through the POS following procedures.
• Maintain sanitation and Grade A standards.
• Supervise baristas and assist with opening/closing duties.
• Assist with stock, inventory, and other duties as assigned.

Skills

Customer service

Teamwork

Communication

Sanitation standards

Multi-tasking

Education

High School Diploma or equivalent

Tools

POS system

Job description

Temporary Barista Supervisor – NC State Dining

NC State Dining is seeking an enthusiastic temporary barista supervisor to ensure excellent customer service and high‑quality beverages across our dining facilities. The position includes opening and closing duties, barista supervision, POS transactions, and maintaining sanitation standards. Working hours vary with shifts between 7:30 am and 9:30 pm and may rotate.

Responsibilities

• Provide exemplary customer service to every guest.
• Prepare, present, and serve quality beverages, including espresso‑based drinks, shakes, smoothies, and other beverages and food products in accordance with recipes, presentation standards, and health, safety, and sanitation guidelines.
• Accurately process transactions through the POS (point of sale) following NC State Dining revenue handling procedures.
• Perform cleaning tasks to maintain a Grade “A” sanitation rating.
• Assist in receiving, stocking, and inventorying store merchandise.
• Assist with opening and closing duties as assigned.
• Supervise and coordinate the activities of baristas.
• Other duties as assigned to meet NC State Dining business needs.

Qualifications & Experience

• High School Diploma or equivalent.
• Previous experience in a coffee shop or retail café is a plus.
• Previous cashier experience is a plus.
• Previous supervisory experience is a plus.
• ServSafe certification is a plus.

Skills & Requirements

• Ability to work in a fast‑paced, high‑volume environment.
• Outstanding customer service skills; remain professional and respectful under pressure.
• Strong verbal and written communication with customers, supervisors, and peers.
• Maintain a Grade A sanitation rating of 95 % or better.
• Follow written and/ or verbal instructions and complete tasks with excellence.
• Accurately process credit card and One Card transactions.
• Adapt to changing customer volume with a sense of urgency.
• Work well as part of a team.
• Basic computer skills and ability to learn department‑specific software.
• Physical demands: stand for long periods, walk, bend, twist, pull, push; work in hot and cold conditions; lift up to 30 lb with or without accommodation.

Benefits & Perks

• Health insurance for temporary employees.
• Career development and LEAD courses.
• Free admission to non‑revenue sporting events.
• Childcare discounts, wellness & recreation membership, and wellness programs.

EEO Statement

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment regardless of race, color, disability, gender identity, general health, national origin, religion, age, sexual orientation, or veteran status. Applicants with disabilities requiring accommodation are encouraged to contact the Office of Equal Opportunity at 919‑513‑0574.

Final candidates may be subject to criminal and sex‑offender background checks, as well as credit or motor‑vehicle checks. NC State University participates in E‑Verify.