Barista & Retail Attendant: Guest Experience Pro

Loews Hotels & Co; Atlanta (GA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid sick days

Vacation & holidays

Uniforms with dry cleaning

Job summary

Loews Atlanta Hotel is seeking a Barista/Retail Attendant to deliver outstanding guest experiences in our Market Eleven and retail environment. You will blend quality beverage preparation, retail sales, and attentive service while upholding Loews standards of hospitality and accuracy.

The role requires guest-focused professionalism, cash handling accuracy, and a strong knowledge of menu items. You will work a flexible schedule, including weekends and holidays, in a fast-paced retail/barista

Qualifications

• Previous customer service and/or retail experience preferred.
• Barista experience preferred.
• Excellent guest service, communication, and interpersonal skills.

Responsibilities

• Greet guests politely and professionally; take and fulfill orders accurately.
• Maintain knowledge of menu items, ingredients, and presentation.
• Promote and upsell food, beverage, and retail items.
• Handle cash and POS transactions; ensure accurate end-of-shift revenue reporting.

Skills

Guest service

Cash handling

POS proficiency

Attention to detail

Team orientation

Upselling

Tools

POS system

Job description

Loews Atlanta Hotel is seeking a Barista/Retail Attendant to deliver outstanding guest experiences in our Market Eleven and retail environment. You will blend quality beverage preparation, retail sales, and attentive service while upholding Loews standards of hospitality and accuracy.

The role requires guest-focused professionalism, cash handling accuracy, and a strong knowledge of menu items. You will work a flexible schedule, including weekends and holidays, in a fast-paced retail/barista