Barista QSR Lead | Hospitality Leader & Trainer

Eatal; Los Angeles (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Free family meal daily

Discounts at Eataly

and more!

Job summary

Eataly is seeking a Barista Quick Service Restaurants (QSR) Lead in Los Angeles to supervise daily QSR operations, train a team of baristas and sales associates, and ensure high hospitality standards. You will report to the QSR General Manager and assist with scheduling, inventory, and vendor coordination.

The role requires 2+ years of supervisory experience in food service, strong money-handling skills, knowledge of coffee production, and excellent communication.

Qualifications

• High school diploma or equivalent required; post-secondary degree preferred.
• Minimum 2+ years of lead or supervisory experience in food service.
• Strong math skills and accuracy with money handling.

Responsibilities

• Maintain leadership presence on the floor, guiding guests and team members.
• Train, motivate, mentor and organize team members.
• Purchase supplies, beverages and equipment per direction from GM.
• Monitor inventory, check orders and distribute supplies as needed.
• Manage transactions and ensure accurate accounting.
• Record shift notes and assist with scheduling when needed.
• Ensure compliance with quality, health, safety and sanitation standards.
• Document, investigate and resolve guest incidents.
• Perform other duties as required or assigned.

Skills

Leadership

Customer service

Communication

Problem solving

Money handling

Coffee knowledge

Italian cuisine knowledge

Education

High school diploma or equivalent

Post-secondary degree preferred

Job description

Eataly is seeking a Barista Quick Service Restaurants (QSR) Lead in Los Angeles to supervise daily QSR operations, train a team of baristas and sales associates, and ensure high hospitality standards. You will report to the QSR General Manager and assist with scheduling, inventory, and vendor coordination.

The role requires 2+ years of supervisory experience in food service, strong money-handling skills, knowledge of coffee production, and excellent communication.