Barista - PT

Sonesta International Hotels Corporation; Nashville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA with company match

401(k) with company match

Paid vacation & sick time

Employee discounts

Educational assistance

Parental leave

Life insurance

Disability insurance

Job summary

Sonesta International Hotels Corporation in Nashville is seeking an Outlet Cashier to support dining outlets with accurate transactions and friendly service.

You will handle guest orders, answer questions, balance drawers, and ensure guests leave with a positive final impression in a fast-paced hospitality setting.

Role requires strong attention to detail, teamwork, and a welcoming, service-focused attitude aligned with Sonesta’s People People culture.

Qualifications

• Previous cashier, restaurant, retail, hospitality, hotel, café, or customer service experience preferred.
• Experience using POS systems and handling cash transactions.
• Strong communication, interpersonal and customer service skills.

Responsibilities

• Process guest orders, payments, and transactions accurately using POS systems.
• Provide friendly, professional service during restaurant, café, bar and outlet operations.
• Balance cash drawers and support end-of-shift reconciliation procedures.
• Maintain cleanliness and organization of cashier stations and guest spaces.
• Follow food safety standards and hotel policies while assisting with inventories.

Skills

Cash handling

POS systems

Customer service

Multitasking

Hospitality basics

Job description

We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast ). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

Every guest interaction matters — and as an Outlet Cashier, you’ll help create smooth, friendly, and efficient dining experiences across our restaurants, cafés, bars, and Food & Beverage outlets. This role is perfect for someone who enjoys connecting with people, thrives in a fast-paced hospitality environment, and has a strong eye for accuracy and service. You’ll support daily outlet operations by processing guest transactions, assisting with orders, and helping ensure guests leave with a positive final impression. If you’re welcoming, detail-oriented, and passionate about hospitality — we’d love to meet you.

What you’ll be doing

Process guest orders, payments, and transactions accurately using POS systems and cash handling procedures. Provide friendly, professional, and efficient guest service during restaurant, café, bar, grab-and-go, and Food & Beverage outlet operations. Answer guest questions regarding menu items, pricing, promotions, and outlet offerings. Maintain cleanliness and organization of cashier stations, beverage areas, counters, and guest-facing spaces. Assist with order coordination, guest requests, and operational support during busy service periods. Balance cash drawers, process credit card transactions, and support end‑shift reconciliation procedures. Follow food safety standards, sanitation procedures, responsible alcohol service guidelines, and hotel operational policies. Support restocking of supplies, grab‑and‑go items, utensils, condiments, and operational inventory as needed. Partner closely with Culinary, Servers, Bartenders, and Food & Beverage leadership to support smooth daily operations and guest satisfaction. Help create a welcoming, positive, and service‑focused atmosphere aligned with Sonesta’s People People culture. Any other duties as assigned.

What great looks like

Previous cashier, restaurant, retail, hospitality, hotel, café, or customer service experience preferred. Experience using POS systems, handling cash transactions, and balancing registers accurately. Strong communication, interpersonal, and customer service skills. Ability to multitask and remain organized in a fast-paced hospitality environment. Strong attention to detail, accuracy, and operational consistency. Positive attitude with a friendly, professional, and team‑oriented mindset. Basic food safety knowledge and alcohol service certification preferred where applicable. A passion for hospitality, guest service, teamwork, and creating memorable dining experiences. Flexible availability including mornings, evenings, weekends, holidays, and event support as needed.

Anticipated Pay Range & Additional Job Information

Additional Job Description Benefits

• Medical, Dental and Vision Insurance (available the first day of the month after hire date)
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match (match begins after 11 months of employment)
• Paid Vacation and Sick Days (2 weeks of vacation, 6 sick days, 10 paid holidays per year)
• Free employee parking
• Free shift meal $60
• Shoes for Crew credit per year
• Fun, family environment
• Sonesta Hotel Discounts (over 1,200 hotels worldwide)
• Educational Assistance (up to $3,000 per calendar year)
• Paid Parental Leave (2 weeks paid leave)
• Company Paid Life Insurance
• Company Paid Short Term and Long-Term Disability Insurance
• Various Employee Perks and Discounts

All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Benefits

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you’ll want to use these)
• Additional Perks & Employee Discounts

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between. Here’s a snapshot of what we offer:

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.