Cafe Attendant-PM Shift

Sonesta Hotels International Corporation in; El Segundo (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) Retirement Plan with Company M

Paid Vacation and Sick Days

Sonesta Hotel Discounts

Educational Assistance

Paid Parental Leave

Company Paid Life Insurance

Disability Insurance

Job summary

Sonesta Hotels International Corporation in Los Angeles area is hiring a Cafe Attendant for PM shift. Provide specialty beverages and prepare a la carte foods, operate POS, deliver orders, maintain cleanliness, and deliver excellent service to guests.

You will work with a friendly team, engage guests like family, participate in meetings, and embody brand pillars of being positive, authentic, and open. Qualified candidates have a high school diploma and experience in coffee shop environments is a

Qualifications

• High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to multi-task and work in a fast-paced environment.
• Willingness to be flexible and work both the front of house and the café kitchen.
• Track record of delivering exceptional guest or client experience.
• Appropriate professional appearance and demeanor.
• Experience in coffee shop environments strongly desired.
• Ability to communicate, both verbally and written, effectively with guests, vendors, and co-workers.

Responsibilities

• Prepare specialty beverages according to Starbucks and Sonesta standards.
• Prepare a la carte food according to Sonesta standards.
• Operate POS cash register according to Sonesta standards.
• Deliver orders to tables according to Sonesta standards.
• Maintain overall cleanliness and sanitation of work area and seating area.
• Provide excellent service to our clientele.
• Participate in departmental meetings.
• Deliver positive, engaging service to our guests.
• Go beyond by building lasting memories and treating guests like family.
• Follow brand pillars: be positive, personal, and real; communicate openly, honestly and clearly.

Skills

Multi-tasking

Fast-paced

Flexible

Guest experience

Professional appearance

Coffee shop experience

Communication

Education

HS diploma or GED

Job description

Sonesta Hotels International Corporation

We're Sonesta International Hotels-the 8th largest hotel company in the U.S. (and growing fast ).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we're everywhere our guests need us to be.

But here's the thing-we're not just in the business of hotels, we're in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect-delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

Key Job Functions

Prepare specialty beverages according to Starbucks and Sonesta standards

Prepare a la carte food according to Sonesta standards

Operate POS cash register according to Sonesta standards

Deliver orders to tables according to Sonesta standards

Maintain overall cleanliness and sanitation of work area and seating area

Provide excellent service to our clientele

You will be excited and engaged in taking care of our guests, creating lasting memories and welcoming guests like family.

You will consistently deliver our brand pillars by:

Being positive, personal, and real

Embracing our local area, sharing insights

Creating lasting memories

Build solid relationship with your Colleagues

Treat colleagues with respect and dignity

Commit

Be Authentic and Real

Communicate Openly, Honesty and Clearly

Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

What you'll be doing

A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.

• High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to multi-task and work in a fast-paced environment
• Willingness to be flexible and work both the front of house and the café kitchen
• Track record of delivering exceptional guest or client experience
• Appropriate professional appearance and demeanor
• Experience in coffee shop environments strongly desired
• Ability to communicate, both verbally and written, effectively with guests, vendors, and co-workers

Cafe Attendant-PM Shift (Finance)

We're People People. Are you?

We're Sonesta International Hotels-the 8th largest hotel company in the U.S. (and growing fast ).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we're everywhere our guests need us to be.

But here's the thing-we're not just in the business of hotels, we're in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect-delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

Key Job Functions

Prepare specialty beverages according to Starbucks and Sonesta standards

Prepare a la carte food according to Sonesta standards

Operate POS cash register according to Sonesta standards

Deliver orders to tables according to Sonesta standards

Maintain overall cleanliness and sanitation of work area and seating area

Provide excellent service to our clientele

Participate in departmental meetings

Deliver positive, engaging service to our guests

You will be excited and engaged in taking care of our guests, creating lasting memories and welcoming guests like family.

You will consistently deliver our brand pillars by:

Being positive, personal, and real

Embracing our local area, sharing insights

Creating lasting memories

Build solid relationship with your Colleagues

Treat colleagues with respect and dignity

Commit

Be Authentic and Real

Communicate Openly, Honesty and Clearly

Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

What you'll be doing

A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.

• High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to multi-task and work in a fast-paced environment
• Willingness to be flexible and work both the front of house and the café kitchen
• Track record of delivering exceptional guest or client experience
• Appropriate professional appearance and demeanor
• Experience in coffee shop environments strongly desired
• Ability to communicate, both verbally and written, effectively with guests, vendors, and co-workers

Go Beyond @SonestaHotels

WHO WE ARE?

We are an organization made up of people, thoughts, and ideas - all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality.

We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time.

Anticipated Pay Range & Additional Job Information

Pay ranges from $22 - $22.50, e base pay offered may vary based on various factors, including but not limited to job-related knowledge, skills, and specific/overall experience.

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

Here's a snapshot of what we offer:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the

Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.