Barista (P/T)

Sage Hospitality Group; Charlotte (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a vibrant team at a landmark location in University City as a Barista! This role is perfect for those who thrive on providing excellent customer service and creating memorable experiences. You'll be the foundation of our café, responsible for crafting quality beverages while ensuring customer satisfaction. Enjoy a dynamic work environment with opportunities for growth, property incentives, and comprehensive benefits including medical insurance and 401(k) matching. If you're passionate about hospitality and eager to make your mark, we invite you to apply today!

Benefits

Medical, Dental & Vision Insurance

Paid Time Off

401(k) Program with Employer Matching

Tuition Reimbursement

Employee Assistance Program

Discounts on Hotels and Restaurants

Employee Referral Bonus Program

Qualifications

• High school education or equivalent experience required.
• Previous experience in a customer service role strongly preferred.

Responsibilities

• Develops enthusiastically satisfied customers all of the time.
• Provides quality beverages consistently for all customers.
• Maintains quality store operations.

Skills

Customer Service Skills

Communication Skills

Ability to Work Independently

Education

High School Education or Equivalent

Job description

Why us?

Let’s do this!!! Are you looking for your next adventure?? then look no more!!

Our Golden Owl Tavern team is looking for you!

COME JOIN OUR NEST! The Tavern is located on the campus of UNC Charlotte, nestled inside the UNC Charlotte Marriott Hotel & Conference Center. The perfect candidate will be able to create one-of-a-kind welcomes and aide in creating memorable experiences like non other. Our desire is to create a place where individuals seek to go to not merely travel through.

Our Golden Owl Tavern hosts southern hospitality with a new twist! from our one-of-a-kind dishes to craft cocktails we passionately strive to be the best and create excellence in everything we do. We are known best for being authentic, humble, innovative, and flexible operators driven to anticipate

Make your mark at the quintessential spot in the University City, a true landmark location.We are loaded with benefits, a team-centric culture, and opportunities to grow your career.Work where you belong.

A Rewarding Experience:

• Opportunity to earn property incentives: upsell incentives, porterage, room service, and much more!
• Medical, dental, & vision insurance
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Paid time off for vacation, sick time, and holidays
• Eligible to participate in the Company’s 401(k) program with employer matching
• Employee Assistance Program
• Tuition Reimbursement
• Great discounts on Hotels, Restaurants, and much more
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Join us today!

Job Overview

The Barista is the foundation of the café. The Barista is responsible for honoring each and every customer by providing excellent customer service and a high-quality product. The Barista is a true professional that displays a positive attitude at all times to ensure the return of our customers who are the reason for our business.

Responsibilities

• Develops enthusiastically satisfied customers all of the time.
• Provides quality beverages consistently for all customers
• Maintains Quality store operations
• Contributes to store profitability
• Takes responsibility to learn all aspects of the barista position

Qualifications

Education/Formal Training

High school education or equivalent experience.

Experience

Previous experience in a customer service role strongly preferred.

Knowledge/Skills

• Must have excellent customer service skills.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to hear timers and coordinate with other baristas.
• Must be able to check food quality and read production charts/recipes.
• Ability to interact with guests in a positive, hospitable manner.
• Must be able to use the cash register/collect money with accuracy.
• Ability to work independently and prioritize tasks.
• Ability to read, write, and communicate in English.
• Position regularly involves lifting product cases weighing up to 70 lbs.
• Pushing and pulling carts is required. Regular bending to lift items and supplies. No kneeling.
• Mobility - regularly moves all around the coffee shop. Continuous standing

Environment

Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.