Barista/Market Attendant

Peregrine; Napa (CA); On-site; USD 48,216,000 - 50,971,000; Full time

Job summary

SVR Management II LLC in Napa, CA is seeking a Market Barista to prepare and serve coffee and tea drinks, food items, and retail options in a fast-paced resort setting.

You will handle cash and card payments, maintain equipment and maintain high standards of hygiene while delivering friendly, efficient service to guests. Prior retail or customer service experience is preferred, and California's beverage and food handler certifications are required.

Qualifications

• Retail, hospitality, and/or customer service experience preferred.
• California laws require Responsible Beverage Service and Food Handlers Certification.
• Must be 18 to operate a golf cart.

Responsibilities

• Prepare and serve coffee and tea drinks that meet quality standards.
• Properly handle and maintain all equipment.
• Respond to orders, questions, concerns, and feedback in a polite and efficient manner.
• Accurately handle cash and credit card payments.
• Serve customers quickly and efficiently.
• Observe health and safety standards.
• Complete opening/closing duties per market protocols.

Skills

Customer service

Cash handling

Food safety

Job description

SALARY RANGE: $17.00 per hour plus tips. As a Market Barista, you will be responsible for a wide range of different tasks in your day-to-day interactions with your customers. You’ll be responsible for making various types of coffee drinks along with food items and not limited to retails options.

Essential Functions

• Must adhere to the company’s Service culture – 4 Keys to creating guests for life.
• Must actively participate in team member referral program and be a Talent Ambassador for Silverado Resort.
• Must participate in all resort required meetings and trainings.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag.
• Prepare and serve coffee and tea drinks that meet quality standards.
• Properly handle and maintain all equipment.
• Respond to orders, questions, concerns, and constructive feedback in a polite and efficient manner.
• Accurately handle cash and credit card payments, following appropriate cash-handling procedures.
• Serve customers quickly and efficiently.
• Must be able to work in a fast-paced environment and able to multitask.
• Demonstrate a thorough understanding of all the menu offerings and must be able to make recommendations.
• Observe relevant health and safety standards.
• Ensure that the opening/closing duties are complete as per protocols of the Market.
• Have a thorough knowledge of all the retail items at the store.
• Complete any other relevant tasks as requested by the Management.
• Abide by all resort policies and safety rules.
• Perform other duties as requested by management.

Qualifications

• Retail, hospitality, and/or customer service experience preferred.
• In compliance with California laws, Responsible Beverage Service and Food Handlers Certification are required.
• Must be 18 to operate a golf cart.

Working Conditions and Schedule

• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Must be able to stand and work for extended periods of time during customary service hours.
• Must be able to bend, stoop or reach as needed.
• This role requires operating a golf cart.

SVR Management II LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws.

SVR Management II LLC participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.