Room Attendant

Martin Resorts, Inc.; Napa, Northern (CA, KY); Hybrid; USD 46,000 - 52,000; Full time

Job summary

SVR Management II LLC, owner of Silverado Resort, Napa, seeks a Room Attendant to maintain clean guestrooms and deliver attentive guest service. The role is paid hourly with a union wage; current rate is $23.50/hour.

You will follow standard cleaning procedures, restock carts, report repairs, and follow safety policies. Flexible hours and long shifts may be required. Equal opportunity employer.

Qualifications

• Experience in a resort or a related field preferred.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Restock housekeeping cleaning cart for next day.
• Report any maintenance repairs to Housekeeping Supervisor/Manager.
• Remove trash and dirty linen from guestrooms.
• Replenish chemical bottles and supplies.
• Keep hallways, public areas and closets clean and organized.
• Abide by all resort policies and safety rules.
• Perform other duties as requested by management.

Skills

Hospitality experience

Job description

SALARY RANGE - This position is part of the union, and the wage is established by the Collective Bargaining Agreement. Current Rate is $23.50/hour. The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Essential Functions

• Must adhere to the company's Service culture - 4 Keys to creating guests for life.
• Must actively participate in team member referral program and be a Talent Ambassador for Silverado Resort.
• Must participate in all resort required meetings and trainings.
• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms.
• Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable).
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for "Lost and Found" according to the standards.
• Abide by all resort policies and safety rules.
• Perform other duties as requested by management.

Qualifications

• Experience in a resort or a related field preferred.

Working Conditions and Schedule

• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Must be able to stand during entire shift.
• Required to stand, walk, climb stairs; use hands to finger, handle or feel; reach with hands and arms; and stoop, kneel, and bend (fold, organize, scrub, etc.)
• This role requires operating a golf cart.

SVR Management II LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws.

SVR Management II LLC participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.