Barista I

aa067; Duarte (CA); On-site; USD 21,000 - 26,000; Full time

Job summary

City of Hope in Duarte, CA is seeking a friendly Barista to provide exceptional customer service while crafting beverages and handling cash. You will take orders, prepare coffee, tea and other drinks, and ensure speedy service.

Responsibilities include maintaining a clean prep area, stocking supplies, attending safety trainings, and adhering to policies. A High School diploma is required, with Starbucks Barista Certification to be obtained within 30 days.

Qualifications

• High School diploma or GED or equivalent experience.
• Starbucks Barista Certification within 30 days of employment.

Responsibilities

• Greets customers, takes orders, and prepares hot and cold beverages to order.
• Maintains friendly customer relations and ensures speedy beverage delivery.
• Keeps coffee bar clean, organized, and stocked with supplies.
• Records sales and operates cash register and payment systems.
• Attends safety trainings and follows company policies and procedures.
• Performs other related duties as assigned.

Skills

Customer service

Cash handling

Communication

Food safety

Education

High School diploma or GED

Tools

Cash register

Job description

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

The role provides exceptional customer service while making hand-crafted, quality beverages. The Barista will take orders and make coffee, tea and other drinks to customer specifications. The individual will also operate cash registers and credit card machines. The Barista fields customer complaints or questions while working to maintain good customer relations and speedy delivery of all beverages. The general responsibilities of the position include those listed below, but City of Hope may identify other responsibilities of the position.

As a successful candidate, you will:

• Greets customers, take orders, mixes and serves hot and cold beverages such as coffee, espresso, cappuccino, café latte, tea, chai, fruit blend drinks, etc. while considering customer specifications. May sell food items.

• Works to maintain good customer relations and speedy delivery of all beverages and food items.

• Arranges coffee bar/cart supplies and cups/mugs to make attractive displays and maintains bar/cart area in a neat and sanitary manner.

• Often cleans coffee machines, restaurant areas and preparation areas.

• Records all sales, collects money, operates a cash register and follows all cash-handling procedures as required, including the operation of a cash/credit card/electronic payment register.

• Attends all allergy and foodborne illness in-service training. Participates in regular safety meetings, safety training and hazard assessments. Attends training programs (classroom and virtual) as designated.

• May receive inventory and move/lift foodstuffs and supplies.

• Complies with all company safety and risk management policies and procedures and reports all accidents and injuries in a timely manner.

• Follows established City of Hope and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan.

• Performs other related duties as assigned or requested.

Your qualifications should include:

• High School diploma, GED or equivalent experience.

• Starbucks Baristas will be required to obtain "Starbucks Barista Certification" within 30 days of employment

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE.

Additional Information:

• This position is represented by a collective bargaining agreement.